Jessica Armstrong
Tacoma
Summary
Dedicated professional with experience in patient-centered care and secretarial organization and duties . Recognized for strong interpersonal skills and adaptability in crisis situations, contributing to enhanced patient outcomes and operational efficiency.
Overview
5
5
years of professional experience
Work History
Medical Records Specialist
Datavant
Tacoma
09.2022 - Current
- Handled medical records requests in accordance with regulatory requirements and HIPAA standards.
- Conducted precise data entry into electronic health record systems.
- Supported patients in understanding the process for accessing their medical records.
- Facilitated transmission of information or documents to customers through various communication channels.
- Provided friendly service by answering inquiries and fulfilling requests effectively.
- Nurtured positive relationships with fellow staff members and management.
CNA/Medication Technician
The Village Assisted Living
Tacoma
03.2022 - 09.2022
- Administered medications under direct supervision of a licensed nurse for compliance.
- Promptly reported vital sign changes to nursing staff to ensure immediate response.
- Accurately documented all care provided along with any changes in resident conditions.
- Maintained effective communication with residents, families, and team members daily.
- Supported residents with activities of daily living such as bathing, dressing, and grooming.
- Conducted training for new staff on safety protocols and care procedures regularly.
- Implemented safety measures while managing hazardous materials or waste products.
- Ensured medical supply room remained stocked to meet facility needs.
CNA/Medication Technition
Bridgeport Place Assisted Living
Tacoma
03.2021 - 04.2022
- Assisted residents with daily living activities and personal care to enhance overall well-being.
- Supported residents in daily living activities and personal care needs.
- Documented patient information accurately in electronic health records.
- Facilitated training for new staff on caregiving techniques, medication administration, and facility protocols to ensure high standards of care.
- Collected biological specimens and prepared for laboratory transport for diagnostic tests.
- Maintained stocked medical supply room and patient rooms with necessary equipment.
- Contributed to regular staff meetings focused on improving resident care and medication strategies.
Education
High School Diploma -
Chana High School
Auburn, WA06-1993
Some College (No Degree) - Vocational-Technical Education
Bellingham Technical College
Bellingham, WASkills
- Monitoring vital signs
- Collection of vital signs
- Basic life support certification
- Patient-centered care
- Admissions support
- Analytical problem solving
- Effective time management
- Detail-oriented approach
- Training and development of staff
- Crisis response capabilities
- Cross-disciplinary communication
- Strong interpersonal skills
- Adaptable mindset
Timeline
Medical Records Specialist
Datavant
09.2022 - Current
CNA/Medication Technician
The Village Assisted Living
03.2022 - 09.2022
CNA/Medication Technition
Bridgeport Place Assisted Living
03.2021 - 04.2022
High School Diploma -
Chana High School
Some College (No Degree) - Vocational-Technical Education
Bellingham Technical College