Jessica Armstrong
Tacoma
Summary
Compassionate and detail-oriented professional with extensive experience in patient care and medication administration. Committed to maintaining accurate records while delivering empathetic support to patients and their families.
Overview
7
7
years of professional experience
7
7
Certifications
Work History
Medical Records Specialist
Datavant
Tacoma
09.2022 - Current
- Provided friendly, knowledgeable service to address questions and fulfill requests.
- Assisted public with general inquiries by locating and retrieving relevant files.
- Transmitted documents and information to customers via email, mail, or facsimile.
- Updated patient demographic and insurance data in medical record system.
- Guided patients through medical record requests, ensuring clarity in the process.
- Processed external requests for medical records according to established protocols.
- Scanned incoming documentation to maintain accurate records.
- Safeguarded patient records, ensuring compliance with HIPAA standards during data transfers.
medication Aide and Caregiver
The Village Assisted Living
Tacoma
03.2022 - 08.2022
- Monitored residents for medication side effects and reported concerns promptly.
- Assisted in creation and updates of individual care plans for residents.
- Collaborated with nursing staff to communicate resident needs effectively.
- Organized and maintained medication supplies under proper storage conditions.
- Monitored vital signs, including temperature, pulse rate, and blood pressure.
- Supported patients with limited physical abilities in dressing, grooming, and feeding.
- Documented patient information in charts and communicated updates to care team.
- Implemented infection control measures through hand washing and universal precautions.
Care Partner/ Med Tech
Gig Harbor Court
Gig Harbor
11.2020 - 04.2021
- Assisted residents with daily living activities, including bathing, dressing, and grooming.
- Monitored resident health and reported changes to nursing staff without delay.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Provided emotional support to residents, fostering a compassionate atmosphere.
- Documented care provided and maintained updated resident records accurately.
- Adhered to infection control guidelines while delivering direct patient care services.
- Transported residents to appointments or outings, ensuring safety during transfers.
- Administered medications per physician instructions and documented usage meticulously.
Caregiver and Medication Aide
Merrill Gardens
Tacoma
03.2019 - 04.2020
- Aided residents with personal hygiene and daily living activities.
- Fostered companionship and emotional support to improve resident morale.
- Administered medications according to established schedules, ensuring compliance.
- Collaborated with healthcare teams to create tailored resident care plans.
- Observed and reported health condition changes to nursing personnel without delay.
- Maintained confidentiality of personal information, respecting client rights.
- Supported residents during transfers between bed, chairs, or wheelchairs.
- Participated in team discussions regarding client concerns or progress updates.
Education
GED -
Bellingham Technical College
Bellingham, WA12-1994
Skills
- HIPAA compliance
- Vital signs monitoring
- Medication administration
- Care plan development
- Time management
- Attention to detail
- Documentation accuracy
- Compassion and empathy
- Patient care
- Medication assistance
- End-of-life care
- Critical thinking
- Problem solving
- Flexibility and adaptability
- Multitasking and organization
- Emergency response
Certification
Certified Nursing Assistant
References
References available upon request.
Timeline
Medical Records Specialist
Datavant
09.2022 - Current
medication Aide and Caregiver
The Village Assisted Living
03.2022 - 08.2022
Care Partner/ Med Tech
Gig Harbor Court
11.2020 - 04.2021
Caregiver and Medication Aide
Merrill Gardens
03.2019 - 04.2020
GED -
Bellingham Technical College