Jessica Ballard
Clinton Township,MI
Summary
Hardworking and independent college student with strong organizational skills and great communication skills eager to secure open job positions.
Overview
4
4
years of professional experience
Work History
Stock Associate/Sales Associate
Knot Your Kloset
Southfield, Michigan
07.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Ambassador
Noodles & Company
Troy, Michigan
04.2023 - 08.2023
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
Deli Clerk
Walmart
Chesterfield, Michigan
02.2023 - 04.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
Front of House Team Member/Back of House Team Member
Firehouse Subs
Sterling Heights, Michigan
12.2022 - 02.2023
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Education
Bachelor of Science - Psychology
University of Michigan - Flint
Flint, MI05.2027
High School Diploma -
Harper Woods Virtual Academy
Harper Woods, Michigan01.2023
Skills
- Market Research
- Store Opening and Closing
- Cleaning Techniques
- Strategic Planning
- Listening Skills
- Acquire New Business
- Meeting Deadlines
Timeline
Ambassador
Noodles & Company
04.2023 - 08.2023
Deli Clerk
Walmart
02.2023 - 04.2023
Front of House Team Member/Back of House Team Member
Firehouse Subs
12.2022 - 02.2023
Stock Associate/Sales Associate
Knot Your Kloset
07.2019 - Current
Bachelor of Science - Psychology
University of Michigan - Flint
High School Diploma -
Harper Woods Virtual Academy