Jessica Balliett
Galion,OH
Summary
Enthusiastic with hands-on experience in customer service and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Excellent in multitasking, organizational, and time management abilities.
Overview
4
4
years of professional experience
Work History
Sales Associate/Head Cashier
Menards
09.2020 - Current
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Journeys Shoes
07.2020 - 09.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Education
Bachelor of Science -
Capital University
Columbus, OH05-2025
Skills
- Customer Service Management
- Training and coaching
- Punctual and Reliable
- Team Leadership
- Customer Service
- Verbal/written communication
- Adaptability and Dependability
- Task Delegation
References
References available upon request.
Timeline
Sales Associate/Head Cashier
Menards
09.2020 - Current
Sales Associate
Journeys Shoes
07.2020 - 09.2020
Bachelor of Science -
Capital University
Similar Profiles
Anthony RobinsonAnthony Robinson
Cashier at MenardsCashier at Menards
Ashraf JudehAshraf Judeh
Order Pick up and Delivery Manager at MenardsOrder Pick up and Delivery Manager at Menards
Camden RobersonCamden Roberson
Sales Associate at MenardsSales Associate at Menards