Jessica Balogun
Summary
Friendly and hardworking customer service professional with experience in fast-paced restaurant and retail environments. Skilled in communication, multitasking, teamwork, and providing positive customer experiences. Eager to grow within Texas roadhouse
Overview
5
5
years of professional experience
Work History
Registered behavior technician (RBT)
Caring hearts behavioral Services
Fayetteville, North Carolina
2026.01 - Current
- Implemented individualized behavior intervention plans for clients with developmental challenges.
- Assisted in data collection and analysis to monitor client progress and effectiveness.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
Cashier/Sales Associate
General Jacksons
Fayetteville, North Carolina
2024.01 - 2025.12
- Provided customer service in a fast-paced retail environment
- Assisted with online sales, shipping, returns, and exchanges
- Helped train new employees on store procedures and customer interactions
- Managed cash drawer, ensuring accurate handling of cash and credit transactions.
Cashier
Bj's Wholesale Club
Fayetteville, North Carolina
2023.01 - 2023.10
- Processed customer transactions efficiently at point-of-sale stations.
- Prompted membership upgrades and credit card applications
- Delivered friendly customer service while managing long checkout lines
Crew Member
Dunkin' Donuts
Fayetteville, North Carolina
2022.03 - 2022.12
- Prepared and served food and beverages according to company standards.
- Assisted customers in a busy fast-food environment
- Worked collaboratively with team members rush periods
- Maintained cleanliness and organization in the kitchen and service areas.
Cashier
Wendys Restaurant
Fayetteville, North Carolina
2021.01 - 2021.10
- Processed customer transactions efficiently at point-of-sale stations.
- Managed cash register, ensuring accurate cash handling and balances.
- Maintained cleanliness and organization of checkout area for optimal flow.
Education
High School Diploma -
Jack Britt Highschool
Fayetteville, NC2022-06
Skills
- customer service
- Communication
- teamwork
- multitasking
- cash handling
- POS systems
- Upselling and sales
- Fast-paced work environment
Timeline
Registered behavior technician (RBT)
Caring hearts behavioral Services
2026.01 - Current
Cashier/Sales Associate
General Jacksons
2024.01 - 2025.12
Cashier
Bj's Wholesale Club
2023.01 - 2023.10
Crew Member
Dunkin' Donuts
2022.03 - 2022.12
Cashier
Wendys Restaurant
2021.01 - 2021.10
High School Diploma -
Jack Britt Highschool