Create plans for care across the continuum, integrating patient/family preferences and values
Monitor patient care through assessments, evaluations and/or medical records
Maintain case management for upwards of forty patients
Advocate for patients to provide dignity and autonomy
Maintain ongoing dialogue with supervisors, colleagues, and other health providers to ensure effective implementation of health plans
Function as a resource for adequate medical record documentation, appropriateness of services as they relate to diagnoses, and treatment options for post-discharge care
Conduct daily case consultations to discuss patient care strategies including treatment recommendations, patient progress, and effective interventions.
Case Manager
CuraLinc Healthcare EAP
01.2019 - 03.2021
Provided telephonic assessments, consultations, and referral services to employees/members of EAP/MHSA clients
Completed comprehensive psychosocial analyses of EAP users
Assisted members in locating and securing appointments for individual or group counseling
Functioned as a liaison with the Member’s Benefit Plan for additional resources
Maintained accurate and complete records in compliance with HIPAA and ethical guidelines.
Case Manager/Intake Clinician
Chicago Lakeshore Hospital
08.2017 - 02.2020
Collaborated with patients, families, and community agencies to provide continuity of care for patients transitioning from an inpatient setting to an outpatient setting
Secured appropriate housing/placement for patients upon discharge
Established outpatient psychiatric, therapy and primary care follow ups to decrease inpatient readmission
Provided individual counseling to patients and families
Maintained family contact and collaboration regarding patient care
Developed and maintained accurate client documentation
Provided immediate crisis intervention when necessary to ensure safety of patients and staff
Conduct risk assessments including assessment of suicide risk and violence risk
Monitor patients for critical changes and initiate appropriate emergency procedures as necessary.
MSW Intern - General Adult Unit
Chicago Lakeshore Hospital
08.2016 - 05.2017
Worked as a member of a multidisciplinary treatment team serving detox and dual-diagnosis patients
Developed and facilitated weekly psychotherapy groups
Worked with facility’s LGBTQ program offering counseling and case management services
Conducted and co-facilitated family therapy sessions.
Education
Master’s, Social Work (MSW) -
University of Illinois Chicago
Chicago, IL
01.2017
B.A., Social Work -
Northeastern Illinois University
Chicago, IL
01.2016
Skills
Multi-tasking
Ability to maintain composure in high-stress situations