Jessica Barajas
Las Vegas ,Nevada
Summary
I am a driven and successful person. I feel that I would be a great asset to your company. I learn quickly as well as being self sufficient in my work. I adapt well to any environment and I am great at being on the go. I passionately believe in being a team player and always making sure I am fulfilling my role on the team. I strive to be the best employee that I can.
Well-qualified Dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
19
19
years of professional experience
Work History
Dispatcher
MGM Grand
07.2022 - Current
Facilitating guests needs in order to deliver luggage in a timely manner. Coordinate the rental of wheel chairs and scooters. ssisting the bell services supervisor with coordinating the delivery group luggage, deliveries, and other miscellaneous items.
Property Manager
Park East Apartments
05.2021 - 07.2022
Collecting rent from 91 occupied units. Weekly deposits. Making sure the tenants follow the rules and regulations for the property. Answering the phone and emails reguarding available units and or issues on the property.
Dispatcher
Eco Friendly Air HVAC
10.2021 - 01.2022
- Managed dispatch operations, ensuring timely and efficient coordination of services.
- Developed and implemented streamlined communication protocols among departments.
- Oversaw scheduling and routing for transportation logistics, optimizing resource allocation.
- Trained and mentored junior dispatch staff in operational procedures and customer service standards.
Dental Receptionist
Atlas Grand Dental
06.2020 - 11.2020
Checking patients in and out. Insurance verification. post patient payment
Cashier Self Checkout Deli Clerk and Customer Service Management
Smith's Food & Drug Centers
11.2006 - 06.2020
Providing great customer service. Handling cash. Managing the front end. Light janitorial duties. Handling food. Dealing with customer complaints, refunds or exchanges. Gas stations.
Education
High School Diploma - General
Victor Valley High School
Victorville California06-2002
Skills
- Great customer service skills Strong cash handling Works extremely well under pressure Fast learner Great team player
- Customer service
- Data entry
- Decision-making
- Active listening
- Dispatching procedures
- Problem-solving
- Dispatch coordination
- Customer relationship management
- Work order management
- Maintaining call metrics
- Dispatching field personnel
- Closing tickets
- Team collaboration
- Multitasking and organization
- Verbal and written communication
- Workflow prioritization
- Multitasking Abilities
- Organizational skills
Timeline
Dispatcher
MGM Grand
07.2022 - Current
Dispatcher
Eco Friendly Air HVAC
10.2021 - 01.2022
Property Manager
Park East Apartments
05.2021 - 07.2022
Dental Receptionist
Atlas Grand Dental
06.2020 - 11.2020
Cashier Self Checkout Deli Clerk and Customer Service Management
Smith's Food & Drug Centers
11.2006 - 06.2020
High School Diploma - General
Victor Valley High School