Jessica Baranek
Manistee,MI
Summary
Dynamic Senior Bodily Injury Adjuster with a robust background in claims analysis and negotiation, demonstrating a proven ability to secure high-level settlements while ensuring compliance with regulatory standards. Adept at managing complex claims, including litigation, and fostering a collaborative team environment. Strong analytical and communication skills contribute to consistently achieving fair outcomes and promoting a positive workplace culture.
Overview
14
14
years of professional experience
Work History
Senior Bodily Injury & Litigation Adjuster
Aspire General
Manistee, MI
11.2023 - Current
- Oversaw detailed coverage and liability matters, maintaining the integrity of injury claims.
- Oversaw severe loss cases involving catastrophic injuries and fatalities.
- Managed litigation involving bodily injury and property damage.
- Upheld superior condition compliance with requirements for demands.
- Achieved high-level negotiation outcomes consistently.
- Achieved target closures consistently each month.
- Consistently maintained up-to-date status on desktop assignments.
- Partnered with defense counsel to settle active litigation cases.
- Structured and kept track of lawsuit files.
- Negotiated settlement of claims with claimants and attorneys to ensure fair outcomes.
- Identified and obtained evidence to ascertain claim value.
- Investigated questionable claims to determine payment authorization.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Communicated effectively with policyholders, providing updates and explaining claim processes.
Bodily Injury Coach
GEICO
Tucson, AZ
11.2021 - 09.2025
- Chosen to coach new associates during their transition from training to actively handling claims.
- Given supervisory privileges, including advanced and higher authority.
- Set a high standard in both customer service and claims management.
- Oversaw the growth and skill enhancement of a team of up to five members.
Bodily Injury Claims Adjuster
GEICO
Tucson, AZ
12.2015 - 10.2023
- Documented and tracked the claims approval process, and updated claimants, attorneys, and in-house staff on a regular basis.
- Monitored demand schedules to ensure timely responses.
- Settled diverse severity BI & UM claims efficiently.
- Ensured strict alignment with DOI guidelines during BI claim procedures.
- Evaluated bodily injury demands, fulfilling attorney conditions efficiently.
- Effectively balanced desktop maintenance with time-sensitive claims handling.
- Demonstrated strong negotiation skills with attorneys and unrepresented claimants.
- Guided colleagues as experienced claims examiner.
- Recognized as associate of the quarter multiple times.
- Solved complex injury claims involving coverage and liability matters.
TCR1 - Claims Adjuster
GEICO
Tucson, AZ
12.2013 - 12.2015
- Conducted thorough evaluations of coverage, addressing liability issues and processing first-party medical claims.
- Oversaw all assigned tasks, including managing first-party medical billing.
- Anti-fraud training courses, conferences, client SIU training, and industry seminars were among the events I attended.
- Adhered strictly to HIPAA regulations while handling sensitive medical records.
- Conducted detailed interviews to assess coverage and liability.
- Utilized thorough assessment techniques for first party medical claim analysis.
- Examined questionable claims, prioritizing quality and cost control.
- Built a reputation for reliability and diligence.
Claims Service Representative
GEICO
Tucson, AZ
07.2011 - 12.2013
- Compiled field data for optimal processing in company systems.
- Swiftly processed new loss reports with precision.
- Addressed customer questions and inquiries promptly & efficiently.
- Informed customers about insurance options for quick and fair claim resolution.
- Evaluated claims for approval or denial based on policy terms.
- Reviewed and applied state laws and regulations to ensure compliance in claim handling.
- Identified and flagged occurrences of fraud for investigative action by SIU.
Education
High School Diploma -
Casman Academy
Manistee01-2005
Skills
- Claims analysis expertise
- In-depth legal knowledge
- Negotiation strategies
- Coverage analysis
- Document management
- Customer communication
- Analytical problem-solving
- Strong focus on accuracy
- Desktop management
- Time management
- Regulatory compliance
- Excellent communication
- Analytical thinking
- Task prioritization
- Multitasking Abilities
- Problem-solving
- Insurance policy knowledge
Timeline
Senior Bodily Injury & Litigation Adjuster
Aspire General
11.2023 - Current
Bodily Injury Coach
GEICO
11.2021 - 09.2025
Bodily Injury Claims Adjuster
GEICO
12.2015 - 10.2023
TCR1 - Claims Adjuster
GEICO
12.2013 - 12.2015
Claims Service Representative
GEICO
07.2011 - 12.2013
High School Diploma -
Casman Academy
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