Jessica Barba
Summary
Detail-oriented professional skilled in sales proficiency and bilingual communication. Experienced in supervising teams and resolving customer inquiries, dedicated to delivering exceptional service and operational excellence.
Overview
14
14
years of professional experience
Work History
Shift Lead
Brandon's Diner
Riverside, California
04.2014 - 06.2026
- Managed inventory levels and ordered supplies as needed for efficient service.
- Trained new staff on restaurant procedures and customer service standards.
- Supervised daily operations to ensure smooth workflow and team performance.
- Handled cash register transactions accurately while providing excellent customer service.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Supervisor
City Staff Solutions
Corona, California
11.2024 - 08.2025
- Supervised daily operations to ensure efficient team performance and workflow.
- Managed scheduling to maintain adequate staffing levels during peak times.
- Ensured compliance with safety regulations and company standards in the workplace.
Customer Service Representative
T Mobile
Riverside , CA
11.2012 - 08.2013
- Resolved customer complaints through effective communication and problem-solving skills.
- Answered customer inquiries and provided accurate information regarding products and services.
- Educated customers on device features and troubleshooting techniques.
Education
High School Diploma -
Ramona High School
Riverside, CA05-2009
Skills
- Operation supervision
- Inventory management
- Sales proficiency
- Staff training
- Bilingual
- Safety compliance
- Cash handling
Languages
Spanish
Professional
References
- Xochitl Garcia 951-287-8029
- Dulce Villegas 951-403-4295
Timeline
Supervisor
City Staff Solutions
11.2024 - 08.2025
Shift Lead
Brandon's Diner
04.2014 - 06.2026
Customer Service Representative
T Mobile
11.2012 - 08.2013
High School Diploma -
Ramona High School