Jessica Barger
Strongsville,OH
Summary
Dynamic professional with extensive experience at Wal-Mart Super Center, showcasing a commitment to customer service excellence and attention to detail. Skilled in decision-making and adept at enhancing shopping experiences, evidenced by consistently meeting quality and accuracy goals. Proven ability in asset protection and sales, ensuring customer satisfaction and safety. Careful E-Commerce Personal Shopper with nine years rapidly and effectively delivering quality merchandise to discerning customers. Meticulously adheres to client requests. Tirelessly addresses discrepancies and stock issues. Dedicated to serving as customers' direct proxy in purchasing ideal items without physically visiting retail locations.
Overview
9
9
years of professional experience
Work History
Deli/Bakery Associate
Wal-Mart Supercenter
Strongsville, OH
08.2025 - Current
- Prepared a variety of baked goods, ensuring adherence to quality and presentation standards.
- Maintained cleanliness and organization of bakery area, following health and safety regulations.
- Assisted customers with product selection, providing recommendations based on preferences.
- Monitored inventory levels, restocking supplies as needed to prevent shortages.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
E-Commerce Personal Shopper
Wal-Mart Supercenter
Strongsville, OH
07.2020 - 08.2025
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
Overnight Modular Team Associate
Wal-Mart Supercenter
Strongsville, OH
04.2024 - 10.2024
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Asset Protection Associate
Wal-Mart Supercenter
Strongsville, OH
10.2019 - 07.2020
- Kept patrons and employees safe and from criminal activity.
- Controlled reduction of loss inventory by protecting company assets.
- Contacted local authorities and apprehended shoplifters.
- Checked CCTV for evidence of shoplifting.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
Fuel Station Attendant
Wal-Mart Supercenter
Avon, OH
10.2018 - 10.2019
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Maintained clean and orderly work station.
- Maintained inventory of all saleable items.
- Trained and mentored new employees on company procedures and safety protocols.
Personal Shopper
Wal-Mart Supercenter
Avon, OH
06.2017 - 10.2018
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Apparel Sales Associate
Wal-Mart Supercenter
Avon, OH
12.2016 - 06.2017
- Displayed and organized products in store to help customers locate products easily.
- Selected, recommended and located merchandise based on customer needs and desires.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Medical Billing And Coding - Billing And Coding
Bryant And Stratton College
Getzville, NY08-2026
Associate of Arts - Human Services
Lorain County Community College
Elyria, OH06-2018
Skills
- Flexible Schedule
- Attention to Detail
- Decision-Making
- Customer Service
- Merchandise display
- Stocking products
Timeline
Deli/Bakery Associate
Wal-Mart Supercenter
08.2025 - Current
Overnight Modular Team Associate
Wal-Mart Supercenter
04.2024 - 10.2024
E-Commerce Personal Shopper
Wal-Mart Supercenter
07.2020 - 08.2025
Asset Protection Associate
Wal-Mart Supercenter
10.2019 - 07.2020
Fuel Station Attendant
Wal-Mart Supercenter
10.2018 - 10.2019
Personal Shopper
Wal-Mart Supercenter
06.2017 - 10.2018
Apparel Sales Associate
Wal-Mart Supercenter
12.2016 - 06.2017
Medical Billing And Coding - Billing And Coding
Bryant And Stratton College
Associate of Arts - Human Services
Lorain County Community College