Jessica Paola Barrios
Derby
Summary
Dedicated Spanish educator with proven ability to foster inclusive classrooms and increase student participation. Expertise in crafting personalized lesson plans and effectively managing classroom interactions, alongside a solid background in administrative support. Aims to apply teaching skills and organizational capabilities to improve language education delivery. Experienced in customer-facing roles, proficient in handling inquiries and administrative duties with precision, enhancing overall client and team experiences.
Overview
10
10
years of professional experience
Work History
Receptionist/Program Clerk
Derby Housing Authority
Derby
05.2025 - Current
- Greeted visitors and clients to create a welcoming environment.
- Managed incoming calls and directed them to appropriate departments.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments and maintained the office calendar effectively.
- Scheduled and confirmed appointments.
- Delivered excellent customer service to internal and external customers, fostering positive interactions and satisfaction.
- Provided information about housing programs to applicants and residents.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Maintained organized filing system, ensuring easy access to documents for staff and enhancing workflow.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Processed incoming mail and distributed it to relevant staff members.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Assisted with data entry and updated resident information in the database.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Coordinated meetings and prepared materials, facilitating effective staff discussions and decision-making.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Updated daily log book with information about visitors entering the premises.
- Supported management by assisting with various special projects to achieve organizational goals.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Compiled data from various sources into organized reports for management review.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Coordinated pick-up and delivery of express mail services.
- Updated contact lists used by assigned programs regularly.
Alderwomen
Derby City Hall
Derby
12.2024 - Current
- Assisted in passing ordinances to establish city policies and prohibit activities.
- Proposed innovative ideas and solutions that improved team performance and achieved desired outcomes.
- Collaborated with diverse coworkers to meet goals and resolve issues related to products and services.
- Completed routine responsibilities accurately and on time to support team objectives.
Co-Teacher
The Goddard School of Stamford
Stamford
09.2024 - 03.2025
- Partnered on lesson planning and organized classroom materials to facilitate effective instruction
- Assisted lead teacher in coordinating classroom activities to enhance student engagement
- Inspected classroom for safety hazards and ensured cleanliness to create a safe learning environment
Spanish Long-Term Substitute
Derby High School
Derby
11.2023 - 02.2024
- Developed individualized learning plans based on language proficiency levels and learning styles to provide personalized support and promote academic growth.
- Fostered a positive, inclusive classroom environment for language learning, enhancing belonging and respect among students from diverse backgrounds.
- Implemented creative teaching methods to engage students in Spanish language and culture through cultural events and technology integration.
Full-time Spanish Teacher (K – 5th grade)
Long Lots Elementary School
Westport
08.2022 - 06.2023
- Instructed students in grades K-5 in Spanish language and culture
- Designed comprehensive lesson plans and instructional materials to enhance Spanish language acquisition
- Facilitated interactive and hands-on learning activities to foster student engagement and promote a love for the Spanish language
- Implement innovative teaching methods tailored to each grade level, ensuring students of all ages are engaged and motivated to learn Spanish effectively.
- Collaborated with teachers and staff to create a cohesive learning environment that supports student growth
- Maintained a positive and inclusive classroom environment
- Conducted assessments and provided feedback to students
- Engaged in professional development workshops to enhance teaching skills
Part-time Spanish teacher and Art teacher in elementary and middle school (PreK – 8th grade)
St. Lawrence School
West Haven
11.2020 - 08.2022
- Created interdisciplinary projects merging Spanish language learning with art education, boosting students' creativity and cultural awareness.
- Developed cross-curricular projects integrating Spanish language and art concepts, enhancing students' creativity and language skills.
- Collaborated with subject area teachers to incorporate Spanish language and art concepts into curriculum, fostering holistic educational experiences for students.
Intern
Formica Williams P.C
10.2018 - 05.2019
- Managed and updated client databases and case files to enhance organization and accessibility of crucial information for legal team at Formica Williams P.C.
- Participated in client meetings and observed attorney-client interactions to gain insights into effective communication and client representation strategies at Formica Williams P.C.
- Translated documents, wrote cover letters, organized files, scanned, and copied documents to support efficient office operations.
- Managed client communications by answering phone calls and coordinating appointment schedules.
Secretary Assistant
Hartford Legal Group LLC
Hartford
07.2016 - 08.2016
- Refining appointment scheduling to maximize attorney availability and client accessibility, ensuring efficient use of time and resources for Hartford Legal Group LLC.
- Managed phone calls and scheduled appointments to support efficient office operations.
- Acted as a professional representative of the law firm when interacting with clients over the phone, ensuring excellent customer service and fostering positive relationships.
- Applied active listening to understand caller needs and deliver relevant information, enhancing customer satisfaction.
Education
Masters in Elementary Education - Does not lead to Initial Teacher Licensure
Grand Canyon University
Phoenix, AZ04-2024
Bachelor of Criminal Justice and Comparative Justice - Minor in Political Science
University of Bridgeport
Bridgeport, CT05-2020
Skills
- Reception management
- Customer service
- Appointment scheduling
- Calendar management
- Data entry
- Office administration
- File management
- Proficient in Microsoft Office
- Task prioritization
- Time management
- Organization skills
- Multilingual communication
- Reporting documentation
- Student Engagement
- Lesson Planning
References
- Anna Woodin, 860-604-7351
- Liliana, 929-235-0936
- Maria Flores, 203-952-4463
Languages
Spanish, native
Timeline
Receptionist/Program Clerk
Derby Housing Authority
05.2025 - Current
Alderwomen
Derby City Hall
12.2024 - Current
Co-Teacher
The Goddard School of Stamford
09.2024 - 03.2025
Spanish Long-Term Substitute
Derby High School
11.2023 - 02.2024
Full-time Spanish Teacher (K – 5th grade)
Long Lots Elementary School
08.2022 - 06.2023
Part-time Spanish teacher and Art teacher in elementary and middle school (PreK – 8th grade)
St. Lawrence School
11.2020 - 08.2022
Intern
Formica Williams P.C
10.2018 - 05.2019
Secretary Assistant
Hartford Legal Group LLC
07.2016 - 08.2016
Masters in Elementary Education - Does not lead to Initial Teacher Licensure
Grand Canyon University
Bachelor of Criminal Justice and Comparative Justice - Minor in Political Science
University of Bridgeport