Jessica Barrow

• Completed prescription processes to ensure accuracy and compliance.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.

To time away from work when I had my son.

• I was responsible for all basic pharmacy technician duties within a community pharmacy setting (Assisting customers, counting medications, packaging prescriptions, typing prescriptions, answering the phone, checking for outdates and putting away daily drug replenishment deliveries)
• Also packaged patient prescriptions for a delivery carrier all throughout a work shift
• Verbalized instructions for patient covid testing through the pharmacy drive thru along with inputting patient medical insurance information prior to testing
• I was also responsible for giving various patient immunizations throughout a work shift.

• I took time away from work to focus on my mental health
• I went through a divorce and spent the time selling my home and making some other life adjustments.

• I was responsible for the use of a class IV cold laser to treat patients according to the protocol for their condition
• I would answer any questions for patients about the benefits and effects of the laser treatment
• Answered the office telephone, scheduled appointments, disinfected the treatment rooms after each patient, and laundered items (pillowcases, gowns, blankets) used during the individual treatments.

• Performed basic pharmacy technician duties as well as assisting new students by searching the student insurance database for coverage
• Downloaded and filled requisitions for medications to stock the various clinics across campus
• Documented delivery information for patients to fulfill orders for on-campus deliveries
• I was the designated worker's compensation claims processor for the MSU pharmacies. Each month I was in charge of making certain all claims for worker's compensation are completed properly and submitted to the proper departments and also logging each claim as they come back as paid.

• I was in charge of delegating tasks to co-workers to efficiently complete daily tasks
• Also responsible for completing the weekly schedule, 2-3 weeks ahead of time
• Assisting the pharmacist by taking and giving copies over the phone
• All along with completing basic pharmacy technician duties.

• Responsible for helping customers by entering their prescriptions and billing their insurance
• Answered customer questions, counted medications to fill prescriptions, visually verified medications that are counted by the ScritPro automated machine
• Also addressed any insurance issues and answered the telephone
• Performed monthly checks for outdated drugs, ordered out of stock medications daily, and collaborated with co-workers to complete daily tasks.

• Responsible for delegating tasks to cashiers to complete daily workload
• Helped ring customers up and managed the photo lab
• Answered customer questions and handled customer service issues
• I was responsible for the opening and closing the store as well
• Counted down all the registers nightly
• Was in charge of putting out stock from the weekly deliveries.