Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Bartkiewicz

Columbus,OH

Summary

Dependable authorization coordinator with more than 10 years experience in a medical setting with proven track record in exceeding productivity standards and improving workflow operations. Skilled in peer training for new and current associates with dedication to fostering teamwork and adapting to workplace dynamic changes. Demonstrated proficiency in obtaining authorizations as well as communication with patients, providers and payer representatives.

Overview

16
16
years of professional experience

Work History

Referral & Medical Auth Coordinator

OhioHealth
09.2018 - Current
  • Searched medical records and obtained required clinical information for medical authorizations
  • Obtained diagnostic imaging authorization requests for all facilities within organization
  • Communicated with involved payers, providers and patients as appropriate
  • Preceptor for new associates
  • Managed reference guide for Anthem & Blue Cross/Blue Shield payers

Office Specialist

Ohio Health
03.2015 - 09.2018
  • Verified, entered and scheduled physician imaging orders
  • Verified medical insurance & registered patients for outpatient imaging procedures
  • Ran insurance estimates and collected patient out-of-pocket expenses
  • Obtained prior authorization for imaging procedures when needed
  • Front desk reception

Assistant Manager

Hardee's
06.2009 - 03.2015
  • Interviewed, hired and trained new employees
  • Supervised crew members
  • Trained employees on new procedures and information
  • Addressed negative customer feedback

Business Office Assistant

Otterbein University
10.2010 - 08.2011
  • Electronically submitted invoices
  • Sorted and filed paperwork
  • Prepared and organized student checks

Education

Bachelor of Arts - Spanish

Mount Vernon Nazarene University
Mount Vernon, OH
05-2014

Spanish

The Spanish Language Institute
San Jose, Costa Rica
05-2013

Psychology

Otterbein University
Westerville, OH
05-2011

Skills

  • Knowledge of CPT and ICD-10 codes
  • Medical Terminology
  • Navigation of Payer Portals
  • EPIC/CareConnect
  • Customer Service
  • Peer Training
  • Microsoft Office
  • Point of Sale

Languages

Spanish, Limited

Timeline

Referral & Medical Auth Coordinator

OhioHealth
09.2018 - Current

Office Specialist

Ohio Health
03.2015 - 09.2018

Business Office Assistant

Otterbein University
10.2010 - 08.2011

Assistant Manager

Hardee's
06.2009 - 03.2015

Bachelor of Arts - Spanish

Mount Vernon Nazarene University

Spanish

The Spanish Language Institute

Psychology

Otterbein University

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