Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Bastian

Jessica Bastian

Canton,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

21
21
years of professional experience

Work History

Inspector in Quality Assurance and Quality Control

Caterpillar
08.2020 - Current
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
  • Monitored production processes to gain understanding of problematic steps and rectify issues.
  • Completed precise measurements using special tools.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Performed routine maintenance and calibration on testing equipment.
  • Identified and resolved variances to bring products in line with requirements.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
  • Reported problems and concerns to management.

Manager's Assistant

Culver's Restaurant
01.2012 - 06.2014
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
  • Utilized Software to create and edit correspondence, documents and materials.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
  • Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
  • Received, inspected and verified food and kitchen inventory delivery before storage.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Observed established recipes, portions, and methods while cooking food to fulfill guest's preferences.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Limited portion sizes and used garnishes to control food costs.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.

Assistant Manager

Kentucky Fried Chicken
07.2004 - 12.2011
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.

Education

Food Services Management

Servsafe
Peoria, IL
08.2020

Skills

  • Inspection and Testing Reports
  • Dimensional Measurement
  • Rejected Materials Disposal
  • Defect Removal
  • Information Ordering
  • Mathematical Calculations
  • Corrective Action Recommendations
  • Problem Anticipation and Resolution
  • Perceptual Speed
  • Specifications Conformance
  • Packaging and Shipping Support
  • Employee Performance Reviews
  • QA Tools
  • Blueprint Understanding
  • Dial Calipers
  • Document Quality
  • Engineering Consultation
  • Defect Recording
  • Total Quality Management
  • Inspection Procedures
  • ISO Quality Standards
  • Regulatory Standards
  • Presentation Delivery
  • Maintaining Quality Assurance Standards
  • Temperature Checking
  • Container Weight Assessments
  • Quantity Verification

Timeline

Inspector in Quality Assurance and Quality Control

Caterpillar
08.2020 - Current

Manager's Assistant

Culver's Restaurant
01.2012 - 06.2014

Assistant Manager

Kentucky Fried Chicken
07.2004 - 12.2011

Food Services Management

Servsafe

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