Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Karen Henry Kingsley

Peoria,Illinois

Summary

Dynamic and results-driven professional with extensive team leadership experience, dock clerk expertise, and exceptional communication skills. Proven ability to enhance customer service and foster collaboration through effective coaching and mentoring. Committed to driving team success and contributing positively to organizational goals. Prepared to make a significant impact by utilizing a diverse skill set in a fast-paced environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

TEAM LEAD OUTBOUND DOCKS

Caterpillar
05.2025 - Current
  • Resolved problems and escalated high-level issues to supervisor within established timeframes.
  • Coordinated with management to prioritize assignments based on current issues and business needs.
  • Ensured the safe and timely production of scheduled deliverables by effectively utilizing people, equipment, and material.
  • Mentored and coached team members to ensure successful performance.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Oversaw daily operations, ensuring adherence to safety standards and quality control protocols.
  • Mentored team members, fostering skill development and enhancing overall performance.

TEAM LEAD AWS

Caterpillar
02.2024 - 05.2025
  • Supervised the daily work of staff to ensure work prioritization and quality.
  • Mentored and coached team members to ensure successful performance.
  • Delegated tasks to team members according to project requirements and employee strengths.
  • Led team in daily operations, ensuring adherence to safety standards and procedures.
  • Streamlined workflow processes, increasing efficiency in production output.
  • Developed action plans based on operational data to achieve strategic objectives effectively.

KITCHEN MANAGER

Mcdonalds
09.2020 - 08.2021
  • Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations.
  • Communicated with cooks to achieve timely and accurate food orders.
  • Oversaw daily kitchen operations to ensure compliance with health and safety standards.
  • Trained and mentored kitchen staff on food preparation techniques and equipment usage.
  • Developed solutions for operational challenges, enhancing overall kitchen productivity and morale.

Education

High School Diploma -

Waynesville High School
Waynesville, MO
05-2021

Skills

  • Coaching and mentoring
  • Conflict resolution
  • Material Handling
  • Customer service
  • Workplace safety
  • Leadership
  • Warehouse operations management
  • Problem solving
  • Customer focus

Accomplishments

  • Circle of Excellence- February 20, 2024
  • Circle of Excellence- July 11, 2025

Certification

Hazmat

Timeline

TEAM LEAD OUTBOUND DOCKS

Caterpillar
05.2025 - Current

TEAM LEAD AWS

Caterpillar
02.2024 - 05.2025

KITCHEN MANAGER

Mcdonalds
09.2020 - 08.2021

High School Diploma -

Waynesville High School

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