Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Jessica Beatty

Summary

Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Engineer

Ocado Group
Monroe, OH
12.2023 - Current
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Performed preventative maintenance to keep tools and equipment functional.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Prepared action plans for problematic processes and assets.
  • Reduced project completion time with efficient resource allocation and effective communication strategies.
  • Coordinated sampling and analysis tasks to verify quality of finished products.
  • Enhanced product performance by conducting thorough failure analysis and recommending improvements.

Process Assistant

Amazon Robotics
Vandalia, OH
10.2023 - 12.2023
  • Assisted in the development of efficient and effective process protocols.
  • Provided support to team members in resolving process-related issues.
  • Participated in meetings with internal teams to discuss process changes or modifications.
  • Supported special projects upon request from department manager.
  • Improved and optimized [Number] manufacturing processes by investigating problem areas and recommending solutions that streamlined production.

Tool Crib Attendant

Setech Support
Moraine, OH
03.2021 - 03.2023
  • Inspected and inventoried tools to ensure accuracy of stock levels.
  • Organized and maintained tool cribs, ensuring that all items were properly labeled and stored in an orderly fashion.
  • Created and managed spreadsheets to track tool usage and availability.
  • Provided support with the ordering process for tools or supplies needed onsite.
  • Assisted personnel with locating specific tools or parts when requested.
  • Performed regular maintenance checks on tools to identify any defects or damage.
  • Monitored inventory levels and determined when restocking was necessary.
  • Maintained records of tool transactions, including check-ins and check-outs.
  • Ensured that safety protocols were followed at all times while using equipment in the tool crib area.
  • Responded quickly to customer inquiries regarding product availability, pricing, delivery schedules.
  • Maintained storage lists, files and logs for effective control of [Type] tooling.
  • Issued tools and equipment to workers, maintaining records of tools and equipment issued and returned on computer.
  • Utilized problem solving skills to resolve issues related to tool crib operations.
  • Controlled tools inventory and ordered new supplies to meet expected demand, replacing broken or outdated tooling.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.

Shift Manager

Tim Horton's
Miamisburg, OH
03.2021 - 07.2022
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Communicated with other shift managers to facilitate continuum of customer service.

Education

GED -

Sinclair Community College
Dayton, OH

Skills

  • Attendance Tracking
  • Supplier Relations
  • Performance Monitoring
  • Safety Management
  • Paperwork Processing
  • Inventory Management
  • Multitasking and Time Management
  • Fast Learner
  • Customer Service

Affiliations

I am active in my daughters color guard practices and tournaments. I have custody of both of my children and I also help with three children of my sisters, they actually live with our mother.

Certification

I did receive my servesafe certificate about a year and a half ago.

I have since acquired my forklift operators certificate.

Timeline

Engineer

Ocado Group
12.2023 - Current

Process Assistant

Amazon Robotics
10.2023 - 12.2023

Tool Crib Attendant

Setech Support
03.2021 - 03.2023

Shift Manager

Tim Horton's
03.2021 - 07.2022

GED -

Sinclair Community College
Jessica Beatty