Jessica Beatty
Westminster,MD
Summary
Detail-oriented, enthusiastic professional with extensive customer service experience and excellent interpersonal communication skills. An independent worker who is enthusiastic and eager to contribute to success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Scheduling Coordinator/Tc Assistant
The Village Orthodontist/Gateway Orthodontics
03.2021 - Current
- Develops and manages schedules for a multi-location orthodontic practice.
- Manages patient flow to ensure maximum efficiency
- Assists the Treatment Coordinator in reviewing and submitting claims, coordinating care, and overseeing patient’s treatment timelines
Medical/Office Assistant
Hampstead Primary Care
03.2012 - 03.2021
- Ensured clinician availability aligns with optimal patient load through effective management.
- Maintained detailed documentation of test results, patient medical information, patient demographics, and insurance information to facilitate optimal care and effortless payment processing
- Performed inventory audits on a monthly and quarterly basis.
- Performed necessary clerical duties, such as word processing, data entry into electronic medical record systems, spreadsheet creation using Microsoft Excel, faxing and scanning documents, and operation of a multiple line VoIP phone system
Assistant Teacher
Celebree Learning Centers
04.2006 - 08.2009
- Performed developmental evaluations, coordinated activities, and formulated individual learning plans
- Utilized individualized approaches for educational, behavioral, and emotional guidance leading to improved learning experiences.
Education
Bachelor of Arts - Psychology
Pennsylvania State University World Campus
University Park, PASkills
- Comprehensive Customer Service Expertise
- Strong organizational skills
- Strong Written Communication
- Adaptable and compassionate
- Resilience in Dynamic Work Environments
- Administrative Task Proficiency
- Customer engagement and support
Leadership Experience
Oriented and trained new staff members on proper procedures and policies. Provided support to staff members by creating and implementing effective office protocols to promote efficient office flow.
References
References available upon request.
Timeline
Scheduling Coordinator/Tc Assistant
The Village Orthodontist/Gateway Orthodontics
03.2021 - Current
Medical/Office Assistant
Hampstead Primary Care
03.2012 - 03.2021
Assistant Teacher
Celebree Learning Centers
04.2006 - 08.2009
Bachelor of Arts - Psychology
Pennsylvania State University World Campus
Similar Profiles
Olivia MayOlivia May
Orthodontic Assistant at Sarver Orthodontics | Birmingham Alabama Orthodontist David SarverOrthodontic Assistant at Sarver Orthodontics | Birmingham Alabama Orthodontist David Sarver
Laura McConkeyLaura McConkey
Administrative Support Clerk at Gateway Village Health UnitAdministrative Support Clerk at Gateway Village Health Unit
Karen TorresKaren Torres
Housekeeper at Hampton Inn & Suites Orlando Airport Gateway VillageHousekeeper at Hampton Inn & Suites Orlando Airport Gateway Village
Adrienne BillerAdrienne Biller
Camp Counselor, Childcare Assistant at ABC CareCamp Counselor, Childcare Assistant at ABC Care
JASON WORTHYJASON WORTHY
Sales Associate at Boscov's Deptment StoreSales Associate at Boscov's Deptment Store