Jessica Beaty
Christopher,IL
Summary
Results-driven professional with over 8 years of experience in billing and pharmacy operations. Expertise in problem-solving, multitasking, customer service, and data entry.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Billing Specialist
HealthDirect Pharmacy Services
Marion, IL
04.2018 - Current
- Processed and reconciled billing statements to ensure accuracy and compliance with healthcare regulations.
- Managed claims submissions, resolving discrepancies to expedite reimbursement and improve cash flow.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Pharmacy Technician
Phil’s Prescription Drugs Inc
Herrin, IL
02.2003 - 02.2018
- Filled prescriptions accurately and efficiently, ensuring compliance with safety and regulatory standards.
- Assisted pharmacists in medication preparation and dispensing, improving workflow efficiency.
- Maintained inventory levels by monitoring stock and placing orders for medications and supplies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Resolved third-party billing, computer system and customer service issues.
- Utilized pharmacy management software to process prescriptions efficiently.
Education
Associate of Science -
Rend Lake College
Ina, IL05.1999
High School Diploma -
Christopher High School
Christopher, IL05.1997
Skills
- Billing systems and software
- Customer service
- Invoice processing
- Data entry proficiency
- Team collaboration
- Problem-solving
- Attention to detail
- Multitasking and organization
- Records organization and review
- Microsoft office
- Paperwork and documentation
Timeline
Billing Specialist
HealthDirect Pharmacy Services
04.2018 - Current
Pharmacy Technician
Phil’s Prescription Drugs Inc
02.2003 - 02.2018
Associate of Science -
Rend Lake College
High School Diploma -
Christopher High School