Jessica Bender
Liverpool,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk
Hearing Life
07.2021 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Receptionist
Northside Collision Center
09.2020 - 12.2020
- I am an experienced customer service professional of ten years seeking a full-time position in the field of customer service and hands-on work, where I can apply my knowledge and skills for continuous improvement.
Branch Operations Specialist
Wells Fargo Advisors
04.2016 - 03.2019
- Main emails for the branch
- Deposit money Into clients accounts correctly through the seven branches In the company
- IRA Rollover contributions
- Answer multiple phone lines and transfer calls
- Fix order errors and trade corrections
- Return stock certificates and Invalid checks when needed
- Copy and file Incoming and outgoing correspondence
- Maintain the Incoming and outgoing mail, Answer multiple lines and make appointments
- Communication with Insurance and billing
- Creating files and make detailed notes In the computer system
- Greet each client warmly and make their experience stress free
Education
No Degree - Communications
Onondaga Community College
Syracuse, NYHigh School Diploma -
Onondaga-Cortland-Madison BOCES
Liverpool, NYSkills
- Multi-Line Telephone Systems
- Packaging and Mail Receiving
- Customer Assistance
- Time Management
- Restock Shelves
- Greet Visitors
- Filing
Certification
GRADUATED 2011
WESTHILL HIGH SCHOOL
Timeline
Front Desk
Hearing Life
07.2021 - 07.2022
Receptionist
Northside Collision Center
09.2020 - 12.2020
Branch Operations Specialist
Wells Fargo Advisors
04.2016 - 03.2019
No Degree - Communications
Onondaga Community College
High School Diploma -
Onondaga-Cortland-Madison BOCES