Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Jessica Benitez

Planned Parenthood
FORTWORTH,TX
2
Languages
1
Certification
14
years of professional experience

Adaptable, and dedicated, medical assistant with a strong background in specimen processing, lab send-outs, and phlebotomy. Experienced in assisting clinicians during procedures, educating patients on aftercare, and maintaining safety and comfort. Committed to efficient support and accurate care delivery.

Work History

Medical Assistant

5 Years 4 Months
Planned Parenthood | 06.2021 - Current
  • Collected patient histories, vital signs, and screening information for accurate clinical intake.
  • Supported clinicians during gynecological, reproductive, and preventive care procedures.
  • Assisted with specimen collection, processing, and lab send-outs following clinical protocols.
  • Educated patients on aftercare instructions, medication guidance, and follow-up scheduling.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Server Trainer

7 Years 6 Months
Bostons Pizza | 09.2012 - 03.2020
  • Trained new servers on menu knowledge, order accuracy, and guest service standardddsddsdds
  • Reinforced food safety, allergy awareness, and sanitation practices during onboarding.
  • Documented learning progress and identified coaching opportunities for developing servers.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.

Education

High School Diploma

Jack E Singley Academy | Irving, TX | 2013

Certified Clinical Medical Assistant

Medical Career Training | Bedford, TX | 2021

Certified Phlebotomy Technician

Medical Career Training | Bedford, TX | 2021

Skills

Specimen collection
Vital sign collection
Patient documentation
Clinical scheduling
HIPAA compliance
Appointment management

Certification

  • CMA - Certified Medical Assistant

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

Planned Parenthood
06.2021 - CurrentRead More

Server Trainer

Bostons Pizza
09.2012 - 03.2020Read More

Medical Career Training

Certified Clinical Medical Assistant
Read More

Jack E Singley Academy

High School Diploma
Read More

Medical Career Training

Certified Phlebotomy Technician
Read More
Jessica Benitez