Reliable early-career professional with experience in detention center records, control room logging, and clerical support. Strong in computer literacy, time management, and accurate data entry. Known for organizing files, retrieving records, and supporting staff with timely information.
Overview
11
11
years of professional experience
Work History
Records Clerk
Pasco County Detention Center
Land O' Lakes, FL
07.2023 - 07.2024
Maintained inmate records and booking files for detention center operations.
Entered detainee information into records management systems and case logs.
Retrieved files for deputies, supervisors, and facility staff.
Responded to record requests from jail staff and external agencies to ensure timely access to information. from jail staff and outside agencies.
Organized and created new folders for incoming records requests to streamline file management.
Retrieved, sorted, copied and filed all documents and paperwork.
Assisted other departments with retrieving archived materials.
Provided file, document and record access to appropriate personnel.
Implemented security protocols to protect confidential information stored in databases.
Scanned images and documents with careful attention to clear scans and to correct document naming conventions.
Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
Control Room Operator
Pasco County Detention Center
Land O' Lakes, FL
08.2022 - 08.2023
Monitored detention center cameras, doors, and alarms from control room panels.
Logged inmate movement, visitor access, and security incidents in facility records.
Dispatched deputies and staff using radios, phones, and emergency communication systems.
Controlled sally port access for inmate transport and authorized vehicle entry.
Verified inmate counts and cell status with housing officers and supervisors.
Maintained accurate control room logs and incident reports for county detention records.
Trained new personnel on proper operation of control room systems.
Mail Carrier
United States Post Office
Spring Hill, Florida
11.2013 - 11.2014
Delivered mail and packages along assigned postal routes for United States Post Office.
Sorted and organized incoming mail for efficient distribution to delivery routes.
Engaged with customers to address inquiries and provide exceptional service.
Collected signatures and postage for accountable United States Post Office items.