Juana Tamez
Houston
Summary
Results-driven Records Clerk with over 20 years of experience in managing student records and facilitating interdepartmental communication. Known for exceptional attention to detail, confidentiality assurance, and effective time management. Prepared to enhance operational efficiency in records management.
Overview
35
35
years of professional experience
Work History
Records Clerk
Galena Park Independent School District
Houston
01.2005 - Current
- Organized and maintained student records in compliance with district policies.
- Processed incoming documents for accurate record-keeping and retrieval.
- Supported staff by managing data entry and organizing electronic filing systems for efficient access.
- Coordinated the archiving of outdated records in accordance with regulations.
- Coordinated communication between departments to ensure timely responses to student information requests.
- Ensured confidentiality of sensitive information in all record-handling processes.
- Prepared new files according to company needs and schedules.
- Implemented security protocols to protect confidential information stored in databases.
Chiropractic Office Assistant
Golden Chiropractic Clinic
Houston
07.1991 - 10.2005
- Facilitated patient intake and documentation for chiropractic consultations, ensuring accurate records.
- Coordinated with chiropractors to optimize patient flow during visits.
- Managed patient scheduling and appointment reminders for efficient clinic operations.
- Managed processing of insurance claims and verification of patient coverage for treatments.
- Verified insurance coverage for treatments.
- Educated patients on treatment plans and home care instructions.
- Handled phone inquiries and provided information about services offered at the clinic.
- Supported billing procedures by collecting payments and maintaining financial records.
- Provided support to the chiropractor with patient care needs.
- Assisted with administrative tasks such as filing, faxing, scanning documents and mailing letters.
- Organized patient files and maintained accurate records.
Education
High School Diploma -
Galena Park High School
Galena Park, TX05-1990
Skills
- Records management
- Record management
- Filing system management
- Filing system management expertise
- Document processing
- Document scanning
- Records archiving
- Information retrieval
- Data entry
- Patient scheduling
- Appointment scheduling
- Office administration
- Insurance verification
- Compliance standards
- Confidentiality assurance
- Electronic archiving
- Clerical skills
- Filing management
- Phone answering
Timeline
Records Clerk
Galena Park Independent School District
01.2005 - Current
Chiropractic Office Assistant
Golden Chiropractic Clinic
07.1991 - 10.2005
High School Diploma -
Galena Park High School