Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Bingham

Spokane Valley,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Instacart Shopper

Instacart
01.2021 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Loaded and unloaded orders at customer's homes or locations.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Uber Partner

Uber Eats
10.2020 - Current
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Head Cashier

Lowes Home Improvment
02.2022 - 04.2022
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Customer Service Specialist Head Cashier

Home Depot
01.2022 - 03.2022
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Utilized various software applications to process customer orders.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

Associate of Applied Science - Nursing

Spokane Community College
Spokane, WA
09.2013

Skills

  • Exceptional Team Communicator
  • Dependability and Honesty
  • Residential Delivery Etiquette
  • Communication and Interpersonal Skills
  • Customer Service
  • Team Goals
  • Work Order Management
  • Efficiency and Time Management

Languages

Spanish
Native or Bilingual

Timeline

Head Cashier

Lowes Home Improvment
02.2022 - 04.2022

Customer Service Specialist Head Cashier

Home Depot
01.2022 - 03.2022

Instacart Shopper

Instacart
01.2021 - Current

Uber Partner

Uber Eats
10.2020 - Current

Associate of Applied Science - Nursing

Spokane Community College

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Jessica Bingham