Jessica Bjugstad
Fargo,ND
Summary
Proactive and results-oriented professional with a proven track record at North Dakota State University Residence Life, excelling in resident support and relationship building. Skilled in communication and documentation, adept at enhancing community engagement and fostering diversity and inclusion. Demonstrated ability to manage time effectively, ensuring operational efficiency and positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resident Assistant
North Dakota State University Residence Life
08.2024 - Current
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Sales Associate
Plato's Closet
06.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Master of Science - Psychology & Human Development And Family Science
North Dakota State University
Fargo, ND05-2027
Skills
- Time management
- Team player
- Supportive
- Relationship building
- Resident support
- Communication
Certification
Mental Health First Aid
Extracurricular activities
National Residence Hall Honorary
Diversity Initiative Leader
Timeline
Resident Assistant
North Dakota State University Residence Life
08.2024 - Current
Sales Associate
Plato's Closet
06.2023 - 07.2024
Mental Health First Aid
Master of Science - Psychology & Human Development And Family Science
North Dakota State University
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