Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Jessica Black

Battle Creek,MI

Summary

Dynamic culinary professional with extensive experience at Springfield Tavern, excelling in food preparation and customer service. Proven ability to enhance guest satisfaction through exceptional multitasking and strong attention to food safety. Skilled in grilling and food presentation, consistently delivering high-quality meals in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Cook

Springfield Tavern
09.2018 - Current
  • Prepared and cooked menu items following standard recipes and presentation guidelines.
  • Maintained cleanliness and organization of kitchen workspace, adhering to safety regulations.
  • Assisted in inventory management by tracking stock levels and notifying management of shortages.
  • Collaborated with team members to ensure efficient food preparation during peak service hours.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Server

Springfield Tavern
09.2018 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Bartender

Springfield Tavern
09.2018 - Current
  • Prepared and served beverages in a fast-paced environment, ensuring customer satisfaction.
  • Managed bar inventory and supplies, maintaining optimal stock levels for efficient service.
  • Developed cocktail recipes and specials, enhancing menu offerings to attract customers.
  • Provided exceptional customer service by engaging patrons and addressing inquiries promptly.

Education

High School Diploma -

Harper Creek
05.2004

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Frying
  • Knife skills
  • Sanitation
  • Supply restocking
  • Food presentation
  • Grilling
  • Food waste reduction

Timeline

Cook

Springfield Tavern
09.2018 - Current

Server

Springfield Tavern
09.2018 - Current

Bartender

Springfield Tavern
09.2018 - Current

High School Diploma -

Harper Creek

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Jessica Black