Sierra Blain
Springfield,MO
Summary
Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Springfield Public Schools Springfield Mo
12.2020 - Current
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Entered data, generated reports, and produced tracking documents.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Volunteered to help with special projects of varying degrees of complexity.
Administrative Assistant
ABM Industries, Inc
08.2016 - Current
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Conducted interviews with participants to assess eligibility.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Advocated for staff members, helping to identify and resolve conflicts.
Office Lead
Aramark Springfield Public Schools
07.2018 - 12.2020
- Performed wide-ranging administrative, financial and service-related functions.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Performed monthly financial reporting and recorded payments to keep accounting system updated.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Installed technical hardware and software in deskside support environment.
Payroll Lead
ABM Industries, Inc
10.2017 - 12.2017
- Managed payroll data entry and processing for 2,000+ employees to comply with predetermined company guidelines.
- Developed and implemented payroll procedures to streamline workflow.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Payroll Clerk
ABM Industries, Inc
05.2017 - 10.2017
- Verified and submitted timekeeping information on 2,000+ employees for accurate and efficient payroll processing.
- Audited timesheets and payroll records for accuracy.
- Reconciled bank and payroll records routinely to verify accuracy.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Education
Ozark Technical Community College
Springfield, MOTarrant County College
Hurst, TXSkills
- Administrative Support
- Human Resources Management (HRM)
- Document Management
- Data Entry/Review
- Information Security
Timeline
Administrative Assistant
Springfield Public Schools Springfield Mo
12.2020 - Current
Office Lead
Aramark Springfield Public Schools
07.2018 - 12.2020
Payroll Lead
ABM Industries, Inc
10.2017 - 12.2017
Payroll Clerk
ABM Industries, Inc
05.2017 - 10.2017
Administrative Assistant
ABM Industries, Inc
08.2016 - Current
Ozark Technical Community College
Tarrant County College
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