Jessica Bopp
Lake Worth Beach,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Certification
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Server and Prep Cook
Cod and Capers Cafe
North Palm Beach, Florida
08.2024 - Current
- Delivered high-quality customer service in fast-paced cafe, enhancing customer satisfaction.
- Applied knowledge of seafood and wine pairings to guide customers, improving their dining experience.
- Handled cash transactions and processed payments efficiently.
- Executed opening and closing tasks, including setup of dining area and restocking supplies, ensuring smooth operations.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
Food and Beverage Manager
Wawa
West Palm Beach, Florida
02.2022 - 08.2026
- Oversaw daily operations of food and beverage service areas, ensuring quality and efficiency.
- Managed inventory of food and beverage supplies, optimizing stock levels to meet service demands.
- Trained staff on customer service and food safety protocols to enhance guest satisfaction and compliance.
- Education and execution of food safety standards
- Cash management
Education
Associate of Science - Environmental Science
Emory And Henry College
Emory , VA 08.1998 - 09.2002
Skills
- Food safety
- Beverage service
- Cash handling
- Inventory control
- Employee training
- Strong work ethic
Certification
- Servsafe Certified
Timeline
Server and Prep Cook
Cod and Capers Cafe
08.2024 - Current
Food and Beverage Manager
Wawa
02.2022 - 08.2026
Associate of Science - Environmental Science
Emory And Henry College
08.1998 - 09.2002