Jessica Bowyer
Landmark Life Insurance
Brownwood,TX
1
Language
18
years of professional experience
Results-driven coordinator with a strong analytical mindset and effective communication skills. Known for optimizing workflows and developing comprehensive onboarding materials to ensure teamwork collaboration and clarity. Ready to leverage expertise to drive strategic initiatives.
Work History
Annuity New Business Coordinator
9 Years 8 Months- Coordinated cross-functional teams to streamline new business processes and enhance overall operational efficiency.
- Developed and maintained comprehensive onboarding materials for new clients, ensuring clarity and compliance with company policies.
- Facilitated training sessions for staff on new product offerings, enhancing knowledge retention and customer service excellence.
- Analyzed market trends to identify opportunities for business growth, contributing to strategic planning initiatives.
- Contributed to the continuous improvement of internal processes by identifying areas for optimization and recommending actionable solutions.
- Observed all laws, regulations and other applicable obligations.
- Streamlined workflow.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Assisted in the development and execution of training programs for new team members, promoting a consistent understanding of company goals and best practices.
Supervisor
8 Years 5 Months- Supervised daily operations and maintained adherence to company standards and policies.
- Trained and mentored team members on best practices and customer service techniques.
- Fostered a positive work environment through effective communication and team-building activities.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Recruited, interviewed and implemented positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
High School Diploma
Skills
Process streamlining
Client relationship management
Supply coordination
Staff management
Analytical mindset
Decision-making
Effective communication techniques
Teamwork and collaboration
Multitasking
Bilingual communication
Interpersonal skills
Regulatory compliance
Languages
Spanish
Professional Working
Timeline
Annuity New Business Coordinator
Landmark Life Insurance
02.2017 - CurrentRead More
Supervisor
Visionworks
01.2009 - 06.2017Read More
Early High School
High School Diploma
Read More