Jessica Brady
Pleasant Grove,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused on delivering high-quality products on tight schedules. Energetic professional with 11 years of experience in customer service industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Dependable employee with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Team Lead
Doterra Fulfillment Center
Lindon, UT
08.2020 - Current
- Train new staff in relevant processes and procedures.
- Delegate daily tasks to team members to optimize group productivity.
- Delegate tasks appropriately according to individual skill sets.
- Monitor team progress and enforced deadlines.
- Support the manager in developing plans for future projects, initiatives and objectives.
- Provide support to junior staff during peak periods of workloads.
- Organize and prioritize incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Work closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
- Keep work areas clean, neat and free of safety hazards to maximize efficiency.
- Confer with other member of leadership to coordinate operations and activities within or between departments.
- Maintain positive working relationship with fellow staff and management.
Nutrition Service Worker
Alpine School District
American Fork
11.2013 - 08.2024
- Have food ready to serve by designated time
- Prepare any food or tasks for the next day
- Trained new employees on safety protocols related to food handling and meal preparation.
- Participated in ongoing training to enhance job skills and knowledge.
- Help serve lunch or run register
- Totaled checks and used cash register to accept payment for services.
- Observed safety measures and followed instructions when using kitchen equipment and heavy duty mixers.
- Ensured proper portion sizes were met when preparing and serving meals.
- Instructed staff members on proper food handling techniques and sanitation procedures.
- Cleaned and sanitized all kitchen equipment and surfaces, according to health standards.
- Adhered to all local, state, federal regulations regarding food storage, preparation, service, distribution.
Meat Department Associate
Target
Orem, Utah
10.2011 - 11.2013
- Prepare meat department for opening by rotating product.
- Put away order when it arrived.
- Complete daily, weekly, and monthly cleaning tasks.
- Prepared merchandise for sales floor by pricing or tagging.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Ordered additional supplies when necessary to maintain adequate levels of inventory.
- Rotated stock in accordance with food safety regulations to ensure product freshness.
- Ensured that all products met local health codes before being put out for sale.
- Monitored sales trends so appropriate amounts of popular items could be stocked accordingly.
- Provided customers with accurate product information and advice on selection and preparation of meats.
- Conducted routine inspections of merchandise for expiration dates or other signs of spoilage.
- Trained new staff members on store policies, procedures, and job duties.
- Responded quickly to requests from customers regarding special orders or cuts of meat.
- Completed daily inventory tasks such as checking temperatures, weighing, and labeling items.
- Reviewed dates on product labels to take appropriate action.
Sales Associate
Toys 'R' Us
Orem
07.2007 - 04.2009
- Conducted inventories on a regular basis to track stock levels.
- Help unload trailers on delivery days
- Maintained organized, presentable merchandise to drive continuous sales
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Windsor High School
Windsor, CO05.2005
Some College (No Degree) - Graphic Design
Stevens-Henager College-Orem
Orem, UTSkills
- Time Management
- Attention to Detail
- Organization
- Accept Feedback
- Cross training in multiple areas
- Capable of working independently or with a team
- Communication skills
- Problem solving skills
- Customer service experience
- High standard of work ethics
Certification
Food Handler, 11/2020
Affiliations
- A self taught knitter
- Love to paint my nails with fun colors or patterns
- I listen to all kinds of music. I learned to play multiple instruments the flute, the piano, and many different percussion instruments. I would one day like to learn the guitar.
- I love photography. One of my long term goals is to photograph snowflakes.
Timeline
Team Lead
Doterra Fulfillment Center
08.2020 - Current
Nutrition Service Worker
Alpine School District
11.2013 - 08.2024
Meat Department Associate
Target
10.2011 - 11.2013
Sales Associate
Toys 'R' Us
07.2007 - 04.2009
High School Diploma -
Windsor High School
Some College (No Degree) - Graphic Design
Stevens-Henager College-Orem