Hannah McCubbins

• Led daily operations to ensure optimal team performance and productivity.
• Trained and mentored staff, fostering a culture of continuous improvement.
• Developed training programs to improve employee engagement and retention rates.
• Implemented inventory management strategies to enhance stock accuracy and availability.
• Analyzed sales data to identify trends, driving strategic decision-making for product placement.
• Oversaw compliance with safety standards, ensuring a secure work environment for all associates.
• Enhanced customer service initiatives, resulting in improved satisfaction scores across departments.

• Oversaw daily store operations during manager's absence to ensure seamless service and compliance with standards.
• Oversaw daily operations of employees to ensure efficient workflow.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Tracked and maintained inventory levels of food items and supplies to support uninterrupted meal service.
• Monitored inventory levels of food items used during meal services
• Operated kitchen equipment in alignment with OSHA protocols.
• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish, and eggs had been prepared

• Developed and implemented training programs to enhance team performance and knowledge retention.
• Analyzed training outcomes and adapted curricula to meet evolving business needs and employee feedback.
• Mentored new associates, fostering a culture of continuous improvement and professional growth.
• Processed customer transactions efficiently using POS systems.
• Managed cash drawer, ensuring accuracy and accountability.
• Provided exceptional customer service, resolving inquiries and complaints promptly.
• Collaborated with team members to optimize store operations and workflow.

• Assisted clients with bathing, dressing, and personal care to enhance comfort and dignity
• Monitored health and well-being of clients and reported significant health changes
• Facilitated mobility and independence for disabled individuals while ensuring safety at all times
• Documented services performed on clients to maintain accurate records for care continuity
• Aided with mobility and independence for disabled individuals and continually monitored safety
• Maintained a clean and well-organized environment for client happiness and safety
• Maintained detailed records of services performed on clients
• Reported any observed changes in mental status or physical condition to the supervisor immediately

• Delegated tasks to staff, prioritizing workload to meet service goals
• Monitored staff performance, ensuring compliance with customer service standards
• Defined expectations and guided employees in achieving targets
• Stocked shelves with merchandise in a retail environment
• Stocked shelves with merchandise when needed

Certified Nursing Assistant

CPR certified