Attentive team member with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with six years of hands-on experience in administrative roles.
Overview
9
9
years of professional experience
Work History
Key Holder
Red Wing Shoes
01.2023 - Current
Guide each customer through RWSC's Ultimate Fit Experience
Provide appropriate accessory recommendations, and educate customers on the benefits of each
Generate Industrial Sales Leads
Achieve and exceed daily productivity and sales goals
Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
Maintain proficiency with product knowledge, technical, and operating standards through continuous learning.
Social Media Manager
Tone Studios
09.2023 - 11.2023
Updated Digital Branding Guide for returning clients when needed
Developed Monthly Social Media Content Strategy tailored to the client's brand & goals
Created monthly content calendar according to strategy
Copywrite captions & hashtags
Updated social media channels with any new information or brand assets
Engaged with the brand community
Researched Social Media Trends
Monitor analytics
Create monthly analytics reports.
Key Holder
The Walking Company
05.2017 - 03.2020
Responsible for opening and closing procedures of the store
Successful delivering of personalized customer service for orthotic shoe clientele
Training and skill development of new sales associates on company procedures and quality customer service
Maintenance, shipping, and organization oversight of the sales floor and back room
Intern
WriteGirl
01.2015 - 01.2019
Developed engaging social media posts for events, fundraisers, and holidays
Assisted in event flyer design via content curation and implementation of event tasks
Oversight regarding data entry for all events, ensuring accuracy and validity
Data entry and inventory preparation, alongside regular office duties.
Education
B.S., Business Administration -
California State University, Northridge
General Education -
College of the Canyons
Skills
Microsoft Office Suite
Action-driven social media post curation
Multitasker
Easily adaptable
Front end operations
Cash Handling
Multitasking and Prioritizing
Merchandise Promotion and Display
Inventory and Stocking
Interpersonal Communication
Timeline
Social Media Manager
Tone Studios
09.2023 - 11.2023
Key Holder
Red Wing Shoes
01.2023 - Current
Key Holder
The Walking Company
05.2017 - 03.2020
Intern
WriteGirl
01.2015 - 01.2019
B.S., Business Administration -
California State University, Northridge
General Education -
College of the Canyons
Similar Profiles
Donald PummillDonald Pummill
Retail Store Manager at Red Wing ShoesRetail Store Manager at Red Wing Shoes