Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Briley

Miami

Summary

Versatile and innovative management and assistant professional skilled at prioritizing tasks with ease and seeing the "big picture" while still also focusing on details. Bringing over fourteen years of supporting the daily success of households. Dedicated professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Assitant/Nanny

Eric Spofford
05.2023 - Current
  • Purchased any household needed items (i.e. groceries, cleaning supplies, batteries, shampoo, etc.)
  • Managed household repairs and vendors
  • Kept detailed track of household and maintenance inventory and schedules.
  • Paid attention to detail while completing assignments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Served as point of contact between clients and managerial staff.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Developed and implemented activities to improve clients' quality of life.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Booked all flights, transportation, and hotels/airbnb
  • Displayed absolute discretion at handling confidential information.
  • Preserved patient safety by following safety protocols.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Maintained entire family's schedule and organized events.

Family Personal Assistant

Shannon Watson
11.2021 - 02.2023
  • Personal Assistant and Family Assistant to a mother with two children, ages fourteen and seventeen
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace
  • Oversaw household staff- vendors, maintenance, housekeeping, and landscapers
  • Used discretion when handling confidential information
  • Oversaw personal and professional calendars and coordinated appointments for future events
  • Arranged domestic and international travel plans and itineraries
  • Collaborated in cloud environments such as Google Workspace
  • Engaged with children on age-appropriate level
  • Traveled with families to care for children and allow parents private time
  • Assisted children with homework assignments and special projects across different subjects
  • Monitored schedules to maintain sleeping, eating and school schedules for children
  • Supported children in play activities, meals and snacks, hygiene and socialization
  • Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks
  • Maintained appropriate filing of personal and professional documentation
  • Sourced and ordered office and home equipment and supplies.

Operating Partner

P&E Babysitting
10.2018 - 06.2022
  • Set and implemented promotional strategies to drive business growth
  • Managed effective customer service and quality assurance programs to protect business reputation
  • Recruited and hired qualified candidates to fill vacancies
  • Provided services efficiently and with high level of accuracy
  • Established internal databases and record management systems to ensure accuracy and integrity of all documentation and data
  • Resolved service-related problems in a timely manner
  • Managed office supplies, vendors, organization and upkeep
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail
  • Found potential new hires and completing the initial screens, interviews and tests
  • Determined appropriate financial goals and administered budgets to control expenses
  • Contract Development
  • Met project deadlines without sacrificing build quality or workplace safety
  • Maintained clear communication with precise technical writing to document and inform critical processes
  • Organized and coordinated meetings and conference calls with various individuals
  • Used Microsoft, Zoom, Google Docs, DocHub, Google Workspace, and Quickbooks
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Maintained daily report documents, memos and invoices
  • Handled daily scheduling tasks and provided administrative support for entire department
  • Maintained electronic filing systems and categorized documents
  • Scheduled temporary and long-term childcare and conducted follow-up calls to clients
  • Created and updated records and files to maintain document compliance
  • Recorded daily financial transactions using Quickbooks and handled payments of accounts.

Nanny

Chavi Khan And Rafael Pristoop
11.2019 - 10.2021
  • Responsible for taking care of four children (seven, five, five, and 6 days old, at the start of the position)
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events
  • Played games, worked on puzzles and read books to young children
  • Coordinated field trips to local parks, fire stations and zoos
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills
  • Supported children in daily activities, including playing, meals and snacks, hygiene and socialization
  • Assisted children with homework assignments and special projects across different subjects as well as online learning due to COVID regulations
  • Assisted children in dressing appropriately for day's activities
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language
  • Read and discussed stories with children to boost literacy and reading comprehension skills
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships
  • Prepared tasty, healthy meals for children to encourage good eating habits
  • Developed games and activities using arts and crafts to support learning and verbal skills
  • Assisted with light housekeeping duties as well as running errands
  • Monitored schedules to maintain sleeping, eating and school schedules for children
  • Drove children to various types of activities, including ballet, soccer, flag football, and gymnastics to maintain extracurricular routines
  • Organized and cleaned home after activities by picking up toys and straightening up play room
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation
  • Prepared healthy, age-appropriate snacks and meals
  • Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.

Nanny And Household Manager

Peter And Shimae Fitzgibbons
02.2017 - 06.2019
  • Nanny and Household manager for a family with three children, ranging in age from two years old to nine years old
  • Handled home remodels
  • Safely transported children to and from school, medical appointments and extra-curricular activities
  • Regularly traveled with the family to help with vacation activities and childcare
  • Supervised children engaged in physical activity, learning and social skills with peers
  • Communicated with parents about daily activities and behaviors
  • Organized activities that enhanced children's physical, emotional and social well-being
  • Assisted with light housekeeping duties as well as running errands
  • Helped develop the family's schedule to maintain household order
  • Worked with parents to develop and implement discipline programs to promote positive behavior
  • Scheduled appointments for medical, dental and self-care needs
  • Organized and cared for clients' homes and properties by maintaining and preparing for their arrival and daily living
  • Picked up and dropped off clients at the airport
  • Managed a large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time
  • Identified needs and coordinated plans for travel and out-of-town functions
  • Entrusted to handle confidential and sensitive situations in a professional matter
  • Arranged seasonal decorations, including holiday lights, wreaths and garlands
  • Event planning.

Lead Nanny And Household Manager

Rosie And Craig Kaplan
03.2016 - 09.2016
  • Lead nanny for the six children of the Kaplan family all ranging in ages from 15 years old to 2 years old
  • Performed cleaning and organization duties
  • Oversaw household staff- afternoon nanny, housekeepers, landscapers
  • Reason for Leaving: The youngest child started Montessori school and full-time help was no longer needed
  • Planned youth activities to foster intellectual and emotional development
  • Supported children in play activities, meals and snacks, hygiene and socialization
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills
  • Organized and cleaned home after activities by picking up toys and straightening up play room
  • Assisted children with homework assignments and special projects across different subjects
  • Played games, worked on puzzles and read books to young children
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation
  • ADHD experience
  • Administration of daily medicine to children
  • Transported children to school, after-school activities, sporting events, concerts, and many other child-free places
  • Ran errands
  • Cleaned and maintained vehicle.

Nanny

Various Network Arlington
08.2015 - 03.2016
  • I devoted my nanny skills to various temporary positions for different families while I searched for a fulfilling full time nanny job
  • During this time, I did standard nanny duties including but not limited to cleaning, driving, travel assistance, cooking, laundry, homework help, planning and executing play dates, and maintaining overall safety and security for children ranging from six months old to sixteen years old.

Nanny

Nanny Share, JP & Abigail Wilcox And Scott & Darden Sachs
01.2015 - 08.2015
  • Responsible for the care of two 18 month old children, as apart of a nanny share for two families
  • Introduced children to educational games and activities to boost learning
  • Applied positive behavior management techniques to enhance social interactions and emotional development
  • Instructed children in crafts and other activities to promote gross and fine motor skills
  • Kept areas clean, organized and stocked and sanitized surfaces and toys
  • Developed activities to promote children's physical and emotional development
  • Observed children to proactively identify issues with emotional or physical development and worked with parents address concerns
  • Monitored schedules to maintain sleeping and eating schedules for children
  • Prepared healthy, age-appropriate snacks and meals
  • Taught children everyday skills and language
  • Built positive and nurturing environments to support child social and emotional growth
  • Led indoor and outdoor activities to entertain and occupy children.

Nanny Household Manager

Bill And Jen Wilder
06.2012 - 10.2014
  • Provided exceptional care for a five children, ranging from ten years old to two years old
  • Scheduled appointments for medical, dental and other family needs
  • Helped children complete homework assignments and school projects
  • Regularly stayed overnight with the children to help when parents traveled out of town
  • Transported children to and from school, medical appointments and extra-curricular activities
  • Engaged with children on individual basis to build positive relationships
  • Established and maintained safe play environment for children
  • Worked with parents to develop and implement discipline programs to promote positive behavior
  • Assisted with light housekeeping duties as well as running errands
  • Developed games and activities using arts and crafts to support learning and verbal skills
  • Performed cleaning and organization duties
  • Managed day-to-day operation of home to comply with standards
  • Ran errands such as dry cleaning or package shipment
  • Supervised children on playground and at swimming pool to help develop healthy physical and social skills.

Nanny

Matt and Taylor Jones
02.2010 - 05.2012
  • Began working with the family when the child was fourteen months old
  • Communicated with child at age-appropriate level
  • Potty training
  • Met with parents about daily activities, positive developments and issues
  • Encouraged good behaviors using positive reinforcement methods
  • Maintained child-friendly environment with access to outdoor activities
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
  • Kept notes of behavior issues, food served, naps and medications administered to child
  • Meticulously sanitized toys and play equipment
  • Prepared, served and cleaned up daily meals
  • Introduced child to educational games and activities to boost learning
  • Instructed child in crafts and other activities to promote gross and fine motor skills
  • Planned and managed learning-focused, imaginative and play-oriented activities
  • Helped child develop motor skills in preparation for preschool and kindergarten.

Education

High School Diploma -

Washington-Lee High School
Arlington, VA
01.2007

Skills

  • Critical and Creative Thinking
  • Scheduling and Coordination
  • Exceptional Organizational Skills
  • Managed schedules of up to eight, seven, and six person families
  • Meal Preparation
  • Homework Help
  • Anticipates Needs
  • Managing Multiple Tasks
  • Safety Protocol Knowledge
  • Activity Planning
  • Transportation

Certification

First Aid/CPR Certified

Timeline

Personal Assitant/Nanny

Eric Spofford
05.2023 - Current

Family Personal Assistant

Shannon Watson
11.2021 - 02.2023

Nanny

Chavi Khan And Rafael Pristoop
11.2019 - 10.2021

Operating Partner

P&E Babysitting
10.2018 - 06.2022

Nanny And Household Manager

Peter And Shimae Fitzgibbons
02.2017 - 06.2019

Lead Nanny And Household Manager

Rosie And Craig Kaplan
03.2016 - 09.2016

Nanny

Various Network Arlington
08.2015 - 03.2016

Nanny

Nanny Share, JP & Abigail Wilcox And Scott & Darden Sachs
01.2015 - 08.2015

Nanny Household Manager

Bill And Jen Wilder
06.2012 - 10.2014

Nanny

Matt and Taylor Jones
02.2010 - 05.2012

High School Diploma -

Washington-Lee High School

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Jessica Briley