Jessica Broomfield
Reno,NV
Summary
Goal-oriented manager with distinguished experience in high volume food service operations and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner/Operator
Jesse James Cleaning Company
06.2011 - 01.2024
- Contract cleaning and property preservation, specializing in foreclosed, auction and pre-sale properties.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
General Manager
Siskiyou Development
03.2020 - 07.2022
- Direct supervision of all restaurant staff, complete reform of all restaurant operations, Successful rebuild of failed staffing and procedure's.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
CSW III
Rialto Unified School District
09.2017 - 08.2018
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Child Nutrition Manager
Cedar Hill Independent School District
02.2013 - 08.2017
- Maintain food cost below 30% maintain labor below 20%
- Provided employees with training and up-to-date guidelines to OSHA TDA FDA and Cedar Hill unified school district employment guidelines
- Participated in grant writings and board meetings to uphold our contract with the district.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Spearheaded catering efforts for special events, showcasing culinary expertise and generating additional revenue streams.
Sous Chef
Sodexo USA
06.2008 - 03.2013
- Supported the executive chef in menu planning and development, resulting in diverse and appealing offerings for various events.
- Enhanced guest satisfaction by consistently delivering high-quality banquet dishes and ensuring timely service.
- Implemented strict food safety standards, reducing the risk of contamination and ensuring the well-being of guests.
Education
1 yr in Sociology -
College of the Siskiyous
Weed, CA1yr in Human Services -
American River College
Sacramento, CASkills
- Operations Management
- Documentation And Reporting
- Process Improvements
- Staff Training and Development
- Customer-Oriented
- Team Leadership
- Business Growth Initiatives
- Hiring and Onboarding
Certification
Food Handler Certification
Personal Information
Relocation: Anywhere
Timeline
General Manager
Siskiyou Development
03.2020 - 07.2022
CSW III
Rialto Unified School District
09.2017 - 08.2018
Child Nutrition Manager
Cedar Hill Independent School District
02.2013 - 08.2017
Owner/Operator
Jesse James Cleaning Company
06.2011 - 01.2024
Sous Chef
Sodexo USA
06.2008 - 03.2013
1 yr in Sociology -
College of the Siskiyous
1yr in Human Services -
American River College
Food Handler Certification
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