Jessica Brown
Summary
Outgoing server offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.Talented and dedicated employee, well-rounded and antiquated in dealing with many different ways of providing customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
Gregg's Wholesale & Retail Beauty Supply
Linden, NJ
11.2018 - Current
Adopted a new trade and continue to develop better knowledge and skills. Improved front of store sales and received an increase of positive customer feedback. Completed purchases with cash, credit and debit payment methods. Monitored and maintained product inventory. Effectively controlled the use of confidential information for general client lists.
Server/Caterer
Stage House Tavern
Scotch Plains, NJ
07.2018 - 10.2017
Delivered exceptional, timely, and friendly service to all guests.Proficient in maintaining an upbeat and professional attitude whether during a rush or under an immense amount of pressure.Routinely adhered to quality expectations and standards.
Regularly organized and catered larger events such as bachelor parties, funeral re-passes, baby showers, etc. Appropriately suggested additional items to customers to increase restaurant sales. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Regularly organized and catered larger events such as bachelor parties, funeral re-passes, baby showers, etc. Appropriately suggested additional items to customers to increase restaurant sales. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Server
TGI Fridays
Woodbridge Township, NJ
01.2018 - 05.2017
Server
Jose Tejas
Woodbridge Township, NJ
09.2016 - 12.2016
Education
Temporary leave of Absence - Psychology
Rutgers–New Brunswick
Computer Sciences
Academy for Information Technology
2009
Skills
- Highly responsible and reliable
- Point of Sale (POS) system operation
- Works well under pressure
- Quick learner
- Exceptional interpersonal skills
- Extensive hospitality background
- Long term experience in cash sales transactions
- Client-focused
- Computer proficient
- Trained in liquor, wine and food service
- High-volume dining
- Upbeat, outgoing and positive
Accomplishments
Generated exceptionally high sales consecutively throughout each shift. Condoned a hard but humble worker by many managers even under pressure. Trained properly and extensively in dealing with customer relations. Properly guided many new and upcoming employees in procedures and protocols.
Timeline
Sales Associate
Gregg's Wholesale & Retail Beauty Supply
11.2018 - Current
Server/Caterer
Stage House Tavern
07.2018 - 10.2017
Server
TGI Fridays
01.2018 - 05.2017
Server
Jose Tejas
09.2016 - 12.2016
Temporary leave of Absence - Psychology
Rutgers–New Brunswick
Computer Sciences
Academy for Information Technology
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