Kristi Corbin
Franklin,NC
Summary
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. High energy, outgoing waitress with a dedication to positive guest relations desires a position as a server in a fast-paced restaurant or bar. High volume dining, customer service and cash handling background.
Overview
2
2
years of professional experience
Work History
Waitress
Wildcat Cliffs Country Club
Highlands, NC
06.2013 - 10.2015
- Assisted guests with making menu choices in an informative and helpful fashion.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Promptly served all food courses and alcoholic beverages to guests.
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Managed closing duties, including restocking items and reconciliation of the cash drawer.
- Delivered exceptional, friendly and fast service.
- Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
- Correctly calculated charges, issued bills and collected payments.
- Prepared the buffet and salad bar for dinner service.
- Maintained a professional tone of voice and words at all times, including during peak rush hours.
- Politely answered phones promptly and recorded and confirmed reservations.
- Completed opening and closing checklists according to set standards.
- Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms.
- Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations.
- Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
- Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
Education
High School Diploma -
Franklin High School
2011
Skills
- Highly responsible and reliable
- Point of Sale (POS) system operation
- Works well under pressure
- Exceptional interpersonal skills
- Trained in liquor, wine and food service
- High-volume dining
- Upbeat, outgoing and positive
- Extensive hospitality background
Timeline
Waitress
Wildcat Cliffs Country Club
06.2013 - 10.2015
High School Diploma -
Franklin High School