Jessica Brown
Texas City
Summary
Accomplished Medical Biller and Coder with expertise in ICD-10 coding and claim processing at Bee Busy Wellness Center. Excelled in problem resolution and training new staff, enhancing billing accuracy by 20%. Demonstrated strong attention to detail and effective customer communication, ensuring compliance and reducing claim denials. Proficient in commercial insurance billing and denial management.
Overview
18
18
years of professional experience
Work History
Medical Biller and Coder
Bee Busy Wellness Center
Houston
04.2025 - Current
- Processed medical claims using advanced billing software systems.
- Reviewed patient records for accuracy and coding compliance.
- Communicated with healthcare providers to resolve billing discrepancies.
- Maintained up-to-date knowledge of coding guidelines and regulations.
- Managed patient account inquiries and provided clear explanations of charges.
- Collaborated with insurance companies to expedite claim approvals.
- Trained new staff on billing procedures and software usage.
- Ensured timely filing of all claims within established guidelines.
- Analyzed patient accounts for errors, inaccuracies or discrepancies in billing documentation.
- Filed and submitted insurance claims.
- Verified accuracy of patient information and insurance data in billing system.
- Assessed medical codes on patient records for accuracy.
- Maintained current CPT, HCPCS codes library as well as ICD-9, 10 CM diagnostic codes.
- Processed corrections and adjustments as needed to ensure accurate payment from third party payers.
- Developed an understanding of how various insurance plans process claims for reimbursement purposes.
- Resolved denied claims by researching payer requirements and preparing appeals.
- Reviewed medical records and identified diagnosis codes, procedures, services and supplies for coding.
- Identified trends in denials and worked collaboratively with clinic staff to reduce denials.
Data Processor
Hook Spit Fishing Gear
04.2023 - 04.2025
- Ensured timely completion of projects by prioritizing tasks and efficiently managing time.
- Maintained high level of data security by adhering to company policies, protocols, and confidentiality requirements.
- Adhered to strict deadlines for completing assigned tasks while maintaining a high degree of accuracy in all work performed.
- Utilized established methods for data processing and analysis for consistency and accuracy.
- Applied data validation procedures to support and enforce data integrity.
- Identified data errors and discrepancies and implemented swift corrections.
- Located and corrected data entry errors and reported to management.
Preschool teacher
Fairmont Park Preschool
08.2018 - 05.2020
- Responsible for early education in children ages 4 and 5
- Create Lesson plans and manage a classroom
- Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play
Receptionist
Sabine Oil and Gas (formerly NFR Energy)
04.2007 - 12.2007
- Receptionist answer phone calls
- Set up Meetings as well as ordering food
- Worked on Spreadsheets, word and PowerPoint presentations
- Promoted to File Clerk for all company files and confidential documents
Education
Medical Billing And Coding Program
U of H Clear Lake
Clear Lake, TX10-2024
Court Reporting Institute of Houston
Houston, TX12.2006
High School Diploma -
La Porte High School
La Porte, TX12.2005
San Jacinto College
Pasadena, TX12.2005
Skills
- ICD-10 Coding
- Medical coding
- Claim processing
- Customer communication
- Problem resolution
- Time management
- Training and development
- Attention to detail
- Diagnostic coding
- CPT coding
- Commercial insurance billing
- Denial management
Timeline
Medical Biller and Coder
Bee Busy Wellness Center
04.2025 - Current
Data Processor
Hook Spit Fishing Gear
04.2023 - 04.2025
Preschool teacher
Fairmont Park Preschool
08.2018 - 05.2020
Receptionist
Sabine Oil and Gas (formerly NFR Energy)
04.2007 - 12.2007
Medical Billing And Coding Program
U of H Clear Lake
Court Reporting Institute of Houston
High School Diploma -
La Porte High School
San Jacinto College
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