- Avid Reader
- Personal Development and Self-Improvement
- Passionate about balancing physical health with mental and emotional wellness
- Spending time with family
Jessica Brown
Edinburgh,IN
Summary
Motivated individual with strong communication, problem-solving, and active listening skills. Brings reliability and initiative to every task and is eager to contribute positively to team success. Focused on continuous learning and adapting to new challenges.
Overview
4
4
years of professional experience
Work History
Amazon Flex
Amazon
Indianapolis, IN
10.2025 - Current
- Followed established routes to ensure timely deliveries and customer satisfaction.
- Operated delivery vehicle to transport goods efficiently and safely.
- Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
Mental Health Technician
Columbus Regional Hospital- Mental Health Unit
Columbus, IN
06.2024 - 01.2025
- Monitored patient behavior and reported changes to nursing staff for timely intervention.
- Assisted in de-escalation techniques to manage patient crises effectively.
- Documented patient progress and participated in treatment planning sessions consistently.
- Facilitated therapeutic activities to enhance patient engagement and support recovery goals.
Patient Care Technician, Cardiac Step-Down Unit
Columbus Regional Hospital
Columbus, IN
08.2022 - 04.2024
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in daily living activities, ensuring patient comfort and safety.
- Provided support during diagnostic tests and procedures, enhancing patient experience.
- Maintained cleanliness of equipment and patient areas, adhering to infection control protocols.
- Documented patient information accurately in electronic health records for continuity of care.
- Trained new staff on patient care procedures and safety practices, improving team efficiency.
Education
Nursing
Ivy Tech Community College
Columbus, INBachelor of Science - Psychology
Western Governors University
Salt Lake City, UTSkills
- Customer service
- Critical thinking
- Active listening
- Conflict resolution
Interests
Timeline
Amazon Flex
Amazon
10.2025 - Current
Mental Health Technician
Columbus Regional Hospital- Mental Health Unit
06.2024 - 01.2025
Patient Care Technician, Cardiac Step-Down Unit
Columbus Regional Hospital
08.2022 - 04.2024
Nursing
Ivy Tech Community College
Bachelor of Science - Psychology
Western Governors University