Hi, I’m
Jessica Brumfield
Midlothian,VA
Summary
Passionate and capable candidate with great skills learned in my past job looking to get out of the restaurant/bar scene and gain experience in the long-term career of my dreams.
Overview
5
years of professional experience
Work History
Club Rouge
Bartender
04.2022 - 03.2024
Job overview
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders.
Club Rouge
Server
04.2019 - 04.2022
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
J Sargeant Reynolds Community CollegeRichmond, VA
Associate Degree In Nursing from Nursing
Hermitage High SchoolRichmond, VA
06.2018
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Clear and effective communication
- Patience and Tolerance
- Engaging personality
- Cleanliness and hygiene
- Organizational ability
- Payment Processing
- Suggestive Selling
- Sales expertise
- Health codes compliance
- Fast Learner
- Honest and Dependable
- Relationship Building
Timeline
Bartender
Club Rouge
04.2022 - 03.2024
Server
Club Rouge
04.2019 - 04.2022
J Sargeant Reynolds Community College
Associate Degree In Nursing from Nursing
Hermitage High School
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