Jessica Bruzek
Tea,SD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Payment Posting Specialist
Experity
11.2016 - Current
- Prepares all documentation for the payment posting staff to process payments
- Uploads prepped documents to secure file server to be indexed for posting
- Provides reconciliation staff with control numbers on the recon
- Acts as payment posting liaison for clinics and Experity
- Identifies trends, and carrier issues relating to billing and reimbursements. Reports findings to clinic
- Responded to customer concerns and questions on daily basis.
Prior Authorization Specialist and Scheduler
Sanford Health
06.2015 - 11.2016
- Input all patient data regarding claims and prior authorizations into system accurately.
- Analyzed medical records and other documents to determine approval of requests for authorization.
- Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.
- Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
- Entered daily data in computer systems and documented office activities.
- Scheduled and confirmed appointments and meetings for senior management team.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Optician
Sioux Falls Family Vision
10.2012 - 06.2015
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Hostess and Server
Olive Garden
09.2008 - 10.2012
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accommodated special seating requests for guests to enhance satisfaction.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences
Education
Associates - Pharmacy Technician
Southeast Technical Institute
Sioux Falls, SD05.2009
High School Diploma -
Menno High School
Menno, SD05.2006
Skills
- Strategic Vision
- Billing Systems and Software
- Sales Tickets
- Balance Sheets
- Maintain Records
- Monthly Reconciliations
- Billing Reconciliation
- Teamwork and Collaboration
- Complex Problem-Solving
- Calendar and Scheduling Software
Timeline
Payment Posting Specialist
Experity
11.2016 - Current
Prior Authorization Specialist and Scheduler
Sanford Health
06.2015 - 11.2016
Optician
Sioux Falls Family Vision
10.2012 - 06.2015
Hostess and Server
Olive Garden
09.2008 - 10.2012
Associates - Pharmacy Technician
Southeast Technical Institute
High School Diploma -
Menno High School