Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Professional Development
Campus Volunteer Activities
References
Timeline
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Jessica Buchanan

Avonmore,PA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Event Coordination Internship

Oak View Group 360
Indiana , PA
2023.05 - 2024.07
  • Worked with team members to promote great customer service and pleasant work environment.
  • Supported various program activities, assisting with administrative tasks.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Researched industry trends and competitor strategies to inform decision making.
  • Maintained positive working relationship with fellow staff and management.

Business Internship

Apollo Free Methodist/Rock Kiski Valley Churches
Apollo , PA
2022.05 - 2024.08
  • Supported various program activities, assisting with administrative tasks.
  • Maintained accurate records of all activities performed throughout internship period.
  • Attended and participated in meetings and brainstorming sessions with team members.
  • Contributed ideas during brainstorming sessions to generate creative solutions.
  • Supported senior staff members in the completion of complex projects within deadlines.
  • Collaborated with team members to create a comprehensive social media strategy.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Created content for social media platforms to engage and connect with target audiences.
  • Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
  • Set specific goals for projects to measure progress and evaluate end results.

Administrative Student Worker

Pennsylvania Western University - California
California , PA
2021.08 - Current
  • Provided administrative support to faculty members.
  • Processed incoming and outgoing mail on a daily basis.
  • Created spreadsheets using Microsoft Excel to track student information.
  • Used various office machines to scan, fax and print financial documents.
  • Organized office supplies inventory to ensure adequate stock levels.
  • Provided customer service assistance when needed.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Assisted with event planning and implementation.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Followed instructions from management to complete tasks according to exact specifications.
  • Developed strong oral and written communication skills in working with people of different ages.

Waitress

Dobrosky Brothers Country Kitchen
Spring Church , PA
2019.08 - 2021.08
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Performed cashier duties such as taking payments, counting change, and issuing receipts.
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Took orders from patrons accurately and efficiently.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Reconciled cash drawers at the end of shifts to verify sales totals.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

Bachelor of Science - Interdisciplinary Business And Commerce

California University of Pennsylvania
California, PA
2024-05

Minor - GIS Technologies

California University of Pennsylvania
California, PA
2024-05

Skills

  • Recordkeeping
  • Scheduling
  • Meeting Coordination
  • Administrative Tasks
  • Problem-Solving
  • Microsoft Office Suite
  • Attention to Detail
  • Effective Communication
  • Punctuality
  • Time Management
  • Critical Thinking
  • Strong Academic Record
  • Telephone Etiquette
  • Teamwork and Collaboration

Affiliations

  • New Life Campus Ministry - President, Vice President, Member
  • American Meteorological Society, Pittsburgh Chapter - Secretary, Vice President, Member
  • Parks and Recreation Society - President, Member
  • Peer Mentor

Professional Development

  • Human Trafficking 101: Awareness and Education - Planned, Implemented, and Evaluated
  • American Meteorological Society Conference 2023 - Denver, CO
  • Meeting Professionals International (MPI), Pittsburgh Chapter - Member

Campus Volunteer Activities

  • The Big Event
  • Onsite Concert
  • BOTsIQ Convention
  • Highway Safety Conference

References

References available upon request.

Timeline

Event Coordination Internship

Oak View Group 360
2023.05 - 2024.07

Business Internship

Apollo Free Methodist/Rock Kiski Valley Churches
2022.05 - 2024.08

Administrative Student Worker

Pennsylvania Western University - California
2021.08 - Current

Waitress

Dobrosky Brothers Country Kitchen
2019.08 - 2021.08

Bachelor of Science - Interdisciplinary Business And Commerce

California University of Pennsylvania

Minor - GIS Technologies

California University of Pennsylvania
Jessica Buchanan