Jessica Buchanan
Avonmore,PA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Event Coordination Internship
Oak View Group 360
Indiana, PA
05.2023 - 07.2024
- Worked with team members to promote great customer service and pleasant work environment.
- Supported various program activities, assisting with administrative tasks.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Researched industry trends and competitor strategies to inform decision making.
- Maintained positive working relationship with fellow staff and management.
Business Internship
Apollo Free Methodist/Rock Kiski Valley Churches
Apollo, PA
05.2022 - 08.2024
- Supported various program activities, assisting with administrative tasks.
- Maintained accurate records of all activities performed throughout internship period.
- Attended and participated in meetings and brainstorming sessions with team members.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Supported senior staff members in the completion of complex projects within deadlines.
- Collaborated with team members to create a comprehensive social media strategy.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Created content for social media platforms to engage and connect with target audiences.
- Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
- Set specific goals for projects to measure progress and evaluate end results.
Administrative Student Worker
Pennsylvania Western University - California
California, PA
08.2021 - Current
- Provided administrative support to faculty members.
- Processed incoming and outgoing mail on a daily basis.
- Created spreadsheets using Microsoft Excel to track student information.
- Used various office machines to scan, fax and print financial documents.
- Organized office supplies inventory to ensure adequate stock levels.
- Provided customer service assistance when needed.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Assisted with event planning and implementation.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Followed instructions from management to complete tasks according to exact specifications.
- Developed strong oral and written communication skills in working with people of different ages.
Waitress
Dobrosky Brothers Country Kitchen
Spring Church, PA
08.2019 - 08.2021
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Followed all safety and sanitation regulations when handling food or drinks.
- Took orders from patrons accurately and efficiently.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Bachelor of Science - Interdisciplinary Business And Commerce
California University of Pennsylvania
California, PA05-2024
Minor - GIS Technologies
California University of Pennsylvania
California, PA05-2024
Skills
- Recordkeeping
- Scheduling
- Meeting Coordination
- Administrative Tasks
- Problem-Solving
- Microsoft Office Suite
- Attention to Detail
- Effective Communication
- Punctuality
- Time Management
- Critical Thinking
- Strong Academic Record
- Telephone Etiquette
- Teamwork and Collaboration
Affiliations
- New Life Campus Ministry - President, Vice President, Member
- American Meteorological Society, Pittsburgh Chapter - Secretary, Vice President, Member
- Parks and Recreation Society - President, Member
- Peer Mentor
Professional Development
- Human Trafficking 101: Awareness and Education - Planned, Implemented, and Evaluated
- American Meteorological Society Conference 2023 - Denver, CO
- Meeting Professionals International (MPI), Pittsburgh Chapter - Member
Campus Volunteer Activities
- The Big Event
- Onsite Concert
- BOTsIQ Convention
- Highway Safety Conference
References
References available upon request.
Timeline
Event Coordination Internship
Oak View Group 360
05.2023 - 07.2024
Business Internship
Apollo Free Methodist/Rock Kiski Valley Churches
05.2022 - 08.2024
Administrative Student Worker
Pennsylvania Western University - California
08.2021 - Current
Waitress
Dobrosky Brothers Country Kitchen
08.2019 - 08.2021
Bachelor of Science - Interdisciplinary Business And Commerce
California University of Pennsylvania
Minor - GIS Technologies
California University of Pennsylvania
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