Data-driven, dedicated revenue cycle manager with over three years of experience in healthcare revenue management. Proven ability to streamline processes, increase efficiency and maximize revenue. Skilled in utilizing data analysis to identify issues, develop solutions and implement improvements.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Revenue Manager
Indian Health Board of Minneapolis
03.2022 - Current
As a revenue manager, I am responsible for keeping up with market trends, analyzing data, and using available information to anticipate demand and adjust strategies accordingly. I am also responsible for hiring, training, and keeping my staff up to date in their fields by earning education credits. My billing experience with this position includes medical, dental, mental health, and 245G SUD billing with DAANES experience.
During my time with the Indian Health Board, I was part of a team that implemented a new EHR through OCHIN Epic, which took a year to complete.
Billing Coordinator II
Indian Health Board
07.2019 - 03.2022
As a billing coordinator for the Indian Health Board of Minneapolis, I am part of a team of client-facing professionals who deal with accounts receivable, billing, and coding reference for clinic providers. I work with all insurance companies to ensure prompt and accurate payment and with patients to help coordinate payment management. This position has given me billing experience in medical, dental, mental health, and homecare health programs.
Billing Technician
Cass Lake Indian Health Services
06.2017 - 03.2019
Critical access billing experience with Medicare, Medicaid, private, and dental insurers daily for patient visits to the Cass Lake Indian Health Services in Cass Lake, MN, using many different types of software such as RPMS, Allscripts, and Choice, Ionesphere, and Office Ally. Experience working with medical and dental claims.
Patient Account Specialist
Cass Lake Indian Health Services
07.2014 - 06.2017
Responsibilities
Accounts Receivable duties include calling patients and insurance companies to follow up on aging claims, generating reports that include daily payments received in bank statements as well as in check form, daily check logs, and aging claim reports, processing patient payments, batching, and posting payments. I have experience with claim follow-up and correction through phone communication and electronic methods.
Education
Bachelor's degree - Health Information Management
Western Governors University
Salt Lake City, UT
06.2024
Associate - Medical Billing and Coding
Northwest Technical College
Bemidji, MN
05.2018
Skills
Hospital experience
Medicare DDE
Medical Terminology
CPT Coding
Phone Etiquette
Patient Scheduling
Behavioral health Billing
Data Entry
Account analysis
Accounts Receivable
Medical Receptionist
Hospitality
SharePoint
ICD-10
Typing
HIPAA
Epic
Administrative Support
Public health
Analysis skills
Athenahealth
Medical Office Experience
Medical Coding
Medical Insurance Verification
Medical Insurance
ICD Coding
HCPCS
Revenue Management
EMR Systems
Medical Billing
Cash handling
Employee evaluation
DAANES - MN Substance use disorder website
Administrative and Business operations
Documentation review
Medical Records
Research
Dental Billing
Citrix
Data-driven decision making
Microsoft Excel proficiency
Process improvement
Revenue reporting
Month-end closing support
Willing to learn
Problem-solving
Customer service
Certification
Community Health Coding and Billing Specialist
January 2025 to Present
Community Health Coding and Billing Specialist certificate through Arch Pro Coding.