Sharon Carney
Bouckville,Ny
Summary
Exemplary leader with a track record of transformative impact, employing a collaborative and hands on methodology. Demonstrates exceptional resourcefulness and approachability, coupled with steadfast commitment to achieving tangible results. Cultivates trust-based relationships with colleagues, physicians, and front line staff. Extensive and forward-thinking experience in healthcare leadership encompassing physician operations along with Trauma and Critical Access Hospitals.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
17
17
years of professional experience
Work History
Revenue Integrity Manager
Community Memorial Hospital
01.2023 - Current
- Responsible for clinical and administrative operations for 9 primary care/specialty care offices and referral coordinators.
- Reviewed systems and processes to identify potential compliance issues.
- Reviewed monthly reports to provide educational feedback on areas of possible documentation improvement to staff and providers.
- Revise, change, edit and monitor workflow with the goal of determining best practices to result in compliance and maximization of revenue.
- Resolved escalated issues that arise from operations and coordinated with other departments.
- Drove business decisions and reduced operational costs.
- Assisted practice management team in planning, implementing, and maintaining a comprehensive medical practice.
- Conducted regular staff meetings with all offices.
- Responsible for all human resource activities to include staffing, hiring, disciplinary action, and performance reviews.
Patient Access Supervisor
MVHS-St.Elizabeth Hospital
12.2018 - 10.2022
- Oversee daily functions in Emergency Department registration, cash collections, hospital admissions.
- Responsible for leading a staff of 25 Patient Service Representatives in the day to day registration process.
- Oversee staff, employee schedule, daily and weekly reports, insurance verification.
- Participates in the development and attainment of team, departmental, and hospital goals, and communicates with staff in an effective and persuasive manner to obtain those goals.
- Implement policies and procedures for departments.
- Making hiring decisions to maintain adequate staffing.
- Oversee inpatient, outpatient, financial division and central scheduling.
- Tracking of multiple work queues to make sure all demographics, insurances, and proper documentation received and signed along with the Medicare standard signage upon admittance for reimbursement.
Hearth and Home Manager
Buell Fuels Hearth and Home
08.2008 - 07.2018
- Worked within the business model to plan, monitor and improve on all parts of operations.
- Worked closely with various support departments, suppliers, and product engineering to build strategies for success.
- Monitor working capital (inventory, AR), perform quarterly inventory audits, and resolve open Customer A/R issues caused by incomplete or unsatisfactory quality issues.
- Achieve Spoke Financial and Strategic goals by labor cost, capacity planning and overall G&A expenses.
- Review and complete installation and service schedules to optimize productivity and customer service levels.
- Review product ordering with purchasing for all scheduled jobs and communicates extended lead times.
- Receive vendor deliveries into Commerce System, verifies inventory delivered to packing slips, run inventory allocation, prints back-orders reports, adjust any issues.
- Strived for significant degree of organization, attention to detail and customer service.
Education
Certified biller/coder - Medical Billing and Coding
01.1999
Licensed Hairstylist - Cosmetology
Phillips Hairstyling Institute
Syracuse, NY02.1997
Associates Degree - Healthcare Management
MVCC-Utica
Utica, NY01.1994
Skills
- Hospital Experience
- ICD-10
- Insurance Verification
- Medical Records
- EMR Systems
- Medical Billing
- Epic, Paragon, Medent, Soarian and many EMR systems
- Medical Coding
- Phone Etiquette
- CPT Coding
- Multiple-Line Phone Systems
- Medical Office Experience
- Medical Scheduling
- Medical Terminology
- ICD 9
- Microsoft Word
- Microsoft Outlook
- Data Entry
- Transcription
- Computer Skills
- Anatomy Knowledge
- Patient Care
- Triage
- Hipaa
- Quality Assurance
- Payroll
- Analysis Skills
- Leadership
Timeline
Revenue Integrity Manager
Community Memorial Hospital
01.2023 - Current
Patient Access Supervisor
MVHS-St.Elizabeth Hospital
12.2018 - 10.2022
Hearth and Home Manager
Buell Fuels Hearth and Home
08.2008 - 07.2018
Certified biller/coder - Medical Billing and Coding
Licensed Hairstylist - Cosmetology
Phillips Hairstyling Institute
Associates Degree - Healthcare Management
MVCC-Utica