Jessica Bufford
Nashville,TN
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
Work History
Warehouse Packer
Chewy Fulfillment
Mount Juliet, TN
01.2024 - Current
- Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Inspected finished product packaging for quality assurance before sending out orders.
- Utilized proper techniques for lifting, packing and handling heavy objects to prevent damage during shipping.
- Trained new employees demonstrating teamwork regarding warehouse procedures and standards.
Line Cook
Buds and Brews
Nashville, TN
05.2023 - 12.2024
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned, sanitized and set up food preparation areas, cooking surfaces, equipment and utensils to prevent food-borne illnesses.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
Customer Service Sales Representative
The Home Depot Store
Nashville, TN
03.2018 - 04.2023
- Developed strategies for improving the customer experience.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints in a professional manner.
- Answered customer questions about products and services by explaining unique features and educating them on proper application or usage and recommended appropriate solutions.
- Built sustainable, trusting relationships with peers, upper management and customers through open communication.
- Built and maintained knowledge of evolving product and services offered to promote additional sales to existing customers.
- Generated quotes, processed payments, forms, requests and documented customer communications.
Line Cook
Perrys Steakhouse & Grille
Franklin, TN
07.2021 - 11.2021
- Disinfected workspaces regularly to uphold hygiene standards.
- Upheld standards for food portioning and presentation.
- Aided with prep work as necessary.
- Established and maintained open, collaborative relationships with kitchen team in fast pace environment to maximize efficiency.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Ensured proper food handling through correct storage.
Education
High School Diploma - Hospitality and Marketing Pathway, Culinary Arts
Antioch High School
Antioch, TN05.2019
Skills
- Optimistic
- Multitasker
- Patient
- Attention to detail
- Active Listener
- Conflict Resolution
- Courteous Demeanor
- Computer Proficiency
- Follow-Up Skills
- Teamwork
- Heavy lifting
Activities
- Active, I do at least 8 miles a day!
- Family oriented
Timeline
Warehouse Packer
Chewy Fulfillment
01.2024 - Current
Line Cook
Buds and Brews
05.2023 - 12.2024
Line Cook
Perrys Steakhouse & Grille
07.2021 - 11.2021
Customer Service Sales Representative
The Home Depot Store
03.2018 - 04.2023
High School Diploma - Hospitality and Marketing Pathway, Culinary Arts
Antioch High School
Similar Profiles
Ginger SeamanGinger Seaman
Outbound Team Leader/ Problem Solver Lead at Chewy FulfillmentOutbound Team Leader/ Problem Solver Lead at Chewy Fulfillment
Tai NguyenTai Nguyen
Reach Truck Operator at Chewy FulfillmentReach Truck Operator at Chewy Fulfillment
Lora SmithLora Smith
Fulfillment Specialist at Chewy FulfillmentFulfillment Specialist at Chewy Fulfillment