Jessica Burgess
La Porte,IN
Summary
Seasoned sales executive, seeking a remote position in sales where I can utilize my existing business development and sales skills.
Knowledgeable sales representative with proven track record in driving business growth and forging strategic partnerships. Adept at identifying market opportunities and implementing innovative strategies. Demonstrated leadership and negotiation skills have consistently resulted in successful business expansions and enhanced client relations.
Overview
20
20
years of professional experience
Work History
Director of Business Development
Neurobehavioral Hospital
Crown Point, IN
06.2024 - 05.2026
- Produced over 150 admits monthly to fill a 70-bed psychiatric hospital
- #1 rep in the region who averaged between 250-270 referrals a month
- Visited hospitals, physician offices and skilled nursing facilities to educate them on services
- Resolved complaints, customer service issues and problems with referral sources
- Filled an outpatient intensive program at the facility by marketing the program to area medical practices, counseling offices and hospitals
Career Advisor
Center for Workforce Innovation
Michigan City, IN
08.2022 - 12.2023
- Enrolled students into educational programs by determining eligibility.
- Interviewed customers and provided career counseling.
- Managed customer files with case notes and documents.
- Oversaw multiple clients at once with multi-tasking.
- Oversaw a caseload of fifty clients.
Business Development Representative
Better Business Bureau
Michigan City, IN
10.2021 - 07.2022
- Called business owners to educate them on the benefits of accreditation.
- Hunted leads through prospecting, networking & Google searches.
- Identified, vetted, and highlighted the value of accreditation for businesses.
- Sold memberships to two new businesses weekly.
Community Liaison
Michiana Behavioral Health
Plymouth, IN
05.2013 - 05.2018
- Conducted lunches with medical offices to generate new referrals.
- Conveyed information about the facility to find new business.
- Cold-called to look for new referral sources.
- Collaborated with medical staff at hospitals, primary care providers and social service agencies, and educated them on admission criteria.
- Consistent top performer with 30+ referrals monthly.
Assistant Director of Admissions
Brown Mackie College
South Bend, IN
10.2011 - 02.2013
- Interviewed and enrolled prospective students.
- Conducted follow-up meetings with applicants to ensure successful matriculation.
- Participated in appropriate recruitment and enrollment activities.
- Utilized forecasting, to determine new students on a periodic basis for management.
Media Consultant
Yellow Book USA
Mishawaka, IN
06.2006 - 10.2011
- Awarded Regional Rep of the month October/November 2007.
- #1 in the Presidents Club for the region for account growth.
- Prospected business owners in person and by phone.
- Sold print and internet advertising to existing and new accounts.
- Managed forty revenue accounts annually.
Education
Master of Science - organizational leadership
South University
Savannah, GeorgiaBachelor of Science - radio-television-film
Indiana State University
Terre Haute, INSkills
- In-depth product knowledge
- Attentive listening
- Effective organization
- Strong verbal and written communication abilities
- Influential communication
- Customer relationship management
- Prospective client outreach
- Client retention strategies
- Analytical decision making
- Qualitative analysis
Timeline
Director of Business Development
Neurobehavioral Hospital
06.2024 - 05.2026
Career Advisor
Center for Workforce Innovation
08.2022 - 12.2023
Business Development Representative
Better Business Bureau
10.2021 - 07.2022
Community Liaison
Michiana Behavioral Health
05.2013 - 05.2018
Assistant Director of Admissions
Brown Mackie College
10.2011 - 02.2013
Media Consultant
Yellow Book USA
06.2006 - 10.2011
Bachelor of Science - radio-television-film
Indiana State University
Master of Science - organizational leadership
South University