Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Burgos

New York,NY

Summary

Dynamic Event Supervisor with expertise in logistics management, staff training, and guest relations. Proven track record of enhancing operational efficiency and delivering exceptional customer service in high-pressure environments.

Overview

22
22
years of professional experience

Work History

Event Supervisor/Server Assistant

Abigial Kirsch
09.2022 - 11.2025
  • Supervised event setup and breakdown, ensuring adherence to timelines and quality standards.
  • Coordinated logistics for events, including vendor management and equipment procurement.
  • Trained and mentored junior staff on event procedures and customer service protocols.
  • Developed and implemented processes to enhance operational efficiency during events.

Server

Yankee Stadium
04.2004 - 10.2022
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Collaborated with team to optimize workflow during high-demand events, enhancing overall service efficiency.
  • Trained and mentored new staff on menu offerings and service standards, improving team performance and consistency.
  • Managed inventory levels effectively, reducing waste through timely ordering and stock rotation practices.

HHA Supervisor

Able Healthcare
01.2005 - 09.2010
  • Supervised daily operations of home health aides, ensuring compliance with care standards.
  • Trained and mentored staff in best practices for patient care and safety protocols.
  • Coordinated schedules and assignments to optimize workforce efficiency and coverage.
  • Conducted performance evaluations, providing constructive feedback to enhance team productivity.

Education

High School Diploma -

Fashion Industries
Manhattan, NY
06-2004

Dental Assistant Certification - Dental Hygiene

Job Corps
Monticello, NY
09-2002

Skills

  • Events logistics management
  • Guest management
  • Staff management
  • Digital marketing

Languages

Spanish

Timeline

Event Supervisor/Server Assistant

Abigial Kirsch
09.2022 - 11.2025

HHA Supervisor

Able Healthcare
01.2005 - 09.2010

Server

Yankee Stadium
04.2004 - 10.2022

High School Diploma -

Fashion Industries

Dental Assistant Certification - Dental Hygiene

Job Corps
Jessica Burgos