Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Burkhardt

Glendale,AZ

Summary

Driven Operations and Marketing Manager with a proven track record at Solar Shark LLC, adept in operations management and team leadership. Excelled in enhancing customer satisfaction and performance outcomes through strategic problem-solving and effective communication. Skilled in leveraging data analytics for marketing success, demonstrating a significant improvement in lead generation campaigns. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Operations Manager

Solar Shark LLC
12.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed and maintained relationships with external vendors and suppliers.
  • Facilitated smooth collaboration between departments through clear communication channels.

Marketing Manager

GlobeStar United Distribution Corp.
06.1998 - 11.2022
  • Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
  • Recruited and hired capable team members to add value and diverse skills set to marketing department.
  • Used data analytics to track lead generation campaigns and improve quality.

Education

High School Diploma -

Apollo High School
Glendale, AZ

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service

Timeline

Operations Manager

Solar Shark LLC
12.2022 - Current

Marketing Manager

GlobeStar United Distribution Corp.
06.1998 - 11.2022

High School Diploma -

Apollo High School
Jessica Burkhardt