Jessica Burkhardt
Glendale,AZ
Summary
Driven Operations and Marketing Manager with a proven track record at Solar Shark LLC, adept in operations management and team leadership. Excelled in enhancing customer satisfaction and performance outcomes through strategic problem-solving and effective communication. Skilled in leveraging data analytics for marketing success, demonstrating a significant improvement in lead generation campaigns. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Operations Manager
Solar Shark LLC
12.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed and maintained relationships with external vendors and suppliers.
- Facilitated smooth collaboration between departments through clear communication channels.
Marketing Manager
GlobeStar United Distribution Corp.
06.1998 - 11.2022
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Recruited and hired capable team members to add value and diverse skills set to marketing department.
- Used data analytics to track lead generation campaigns and improve quality.
Education
High School Diploma -
Apollo High School
Glendale, AZSkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Timeline
Operations Manager
Solar Shark LLC
12.2022 - Current
Marketing Manager
GlobeStar United Distribution Corp.
06.1998 - 11.2022
High School Diploma -
Apollo High School