Jessica Burris
San Angelo
Summary
Detail-oriented professional with extensive experience in data entry and customer service within hospitality. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Committed to supporting team members and improving operational efficiency by leveraging strong organizational skills.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Hospitality Assistant
Self Employed Services
San Angelo
04.2024 - Current
- Greeted guests warmly and made them feel welcome, enhancing overall satisfaction.
- Resolved guest complaints promptly, contributing to positive experiences.
- Assisted with setting up tables for events and functions, demonstrating organizational skills.
- Prepared breakfast orders according to customer specifications, showcasing attention to detail.
- Provided assistance to chefs during busy periods, improving operational efficiency.
- Guided guests through menu options, efficiently processing food and beverage orders.
- Assisted in training new hospitality staff members on policies and procedures.
Data Entry Clerk
Lonestar Beef Processors
San Angelo
11.2019 - 07.2024
- Performed data entry from various sources into computer systems, ensuring accuracy.
- Entered and maintained accurate inventory data in company database.
- Input client information into spreadsheets, providing leaders with quick access to essential data.
- Verified accuracy and completeness of data entry, preventing duplication.
- Trained new employees on data entry procedures and best practices.
- Compiled reports based on gathered information, supporting operational reviews.
Education
Associate of Applied Science - Paramedicine
Howard College San Angelo
San Angelo, TX 08.2015 - 05.2016
Skills
Timeline
Hospitality Assistant
Self Employed Services
04.2024 - Current
Data Entry Clerk
Lonestar Beef Processors
11.2019 - 07.2024
Associate of Applied Science - Paramedicine
Howard College San Angelo
08.2015 - 05.2016