Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Dacia Hayner

Wheat Ridge,CO

Summary

Focused professional looking for secure company to grow skills with opportunity for advancement. Dedicated team member with more than 10 years' experience seeking new opportunities and growth.

Overview

19
19
years of professional experience

Work History

Director of Maintenance

Laural Properties, LLC
01.2021 - 10.2024
  • Reviewed work orders daily to complete maintenance and repair on single family and multifamily properties.
  • Provided guidance to management regarding project bids for improvements.
  • Worked frequently with HVAC, plumbing and construction contractors to complete knowledgeable inspections and skilled repairs or replacements.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Troubleshot complex maintenance issues, providing expert guidance to the owners and residents in resolving problems quickly and effectively.
  • Conducted annual inspections to identify areas of improvement and maintain compliance with industry standards.
  • Oversaw vendor relationships for outsourced maintenance tasks, ensuring quality control and adherence to budgetary constraints.
  • Coordinated emergency response efforts during critical incidents such as power outages or natural disasters, minimizing impact on owners and residents.
  • Addressed customer and client feedback and complaints to maximize satisfaction.
  • Recommended or arranged for painting, repair work, renovations and replacement of HVAC and plumbing equipment.

Operation Manager

Sport Clips
01.2019 - Current
  • Oversee 8 Sport Clips stores in metro area
  • Coaching store managers on company policy
  • Training stylists on company policy
  • Store Marketing- Social, email and event marketing
  • Completion of bi-weekly payroll
  • Store updates and upgrades
  • Product and supply orders
  • Complete weekly, monthly an annual report review for store growth

Certified Area Coach

Sport Clips
02.2015 - 12.2018
  • Organized 5 grand openings
  • Assisted Franchise Owners meet store growth
  • Stylist training and performance reviews
  • Store inspections to meet Company and DORA standards
  • Traveled for conferences, events and education

Store Manager

Sport Clips
01.2011 - 12.2015
  • Assistant Manager
  • Staffing Schedule
  • Bi-weekly payroll completion
  • Hiring and termination of employees
  • Store maintenance and cleanliness
  • Maintaining store to Company and DORA standards
  • On call for emergency's standards
  • Traveled in and out of state

Stylist

Masters Cuts
01.2006 - 12.2011
  • Stylist
  • Waxing
  • Coloring
  • Women's and men's hair care

Education

Fair Housing & Maintenance Coordination Courses

Real Estate Courses
Colorado

Cosmetology License -

EMPIRE BEAUTY SCHOOL
03.2005

High School Diploma - Early Childhood Education Certificate

Green Mountain HS
Lakewood
01.2003

Skills

  • Polish customer service etiquette
  • Excellent communication skill
  • Team player
  • Detailed coordinator
  • Managed 5-8 person staff
  • Strong leadership skills
  • Efficient multi-tasker
  • Decisive

Activities

  • Volunteer to shave hair for St. Baldrick's
  • Youth softball coach
  • Yearly participant for the Muddy Princess Run

Timeline

Director of Maintenance

Laural Properties, LLC
01.2021 - 10.2024

Operation Manager

Sport Clips
01.2019 - Current

Certified Area Coach

Sport Clips
02.2015 - 12.2018

Store Manager

Sport Clips
01.2011 - 12.2015

Stylist

Masters Cuts
01.2006 - 12.2011

Fair Housing & Maintenance Coordination Courses

Real Estate Courses

Cosmetology License -

EMPIRE BEAUTY SCHOOL

High School Diploma - Early Childhood Education Certificate

Green Mountain HS

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Dacia Hayner