Jessica Burtwell
Owosso,MI
Summary
Dedicated, dependable, and empathetic Medical Assistant offering 19 years of medical experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Registered Medical Assistant
Owosso Medical Associates
Owosso, MI
10.2023 - Current
- Administered injections under direct supervision of a physician or nurse practitioner.
- Provided instruction to patients on medication usage and treatment plans.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Assisted physicians in exams, treatments, and procedures.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
Registered Medical Assistant
Sparrow Hospital
Owosso, MI
03.2023 - 10.2023
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
R.M.A for Employee Health Services
McLaren Port Huron Hospital
Port Huron, MI
08.2021 - 02.2023
- Assessed work-related injuries and illnesses, treating injury or referring according to protocol and assisting with follow-up as needed.
- Insured that all OSHA required lab tests, immunizations, TB precautions and fit testing are completed on new employees.
- Maintained TB screening program per OSHA mandates.
- Implemented OSHA requirements as recommended for employees.
- Assisted with assessing employee’s work environment, related conditions, initiating work site evaluations, and insuring changes are made when possible.
- Assisted with assigned tasks related to the Workers’ Compensation process or employee leave of absences.
- Participated in employee’s education as required by OSHA guidelines (i.e., BBP pathogens, TB, etc.) for new employees as well as an annual review for all employees.
- Completed and maintains files, records, reports, logs, investigations, and forms as required.
- Acted as a liaison between employees on leave (work related and non-work related), Human Resources Department, and the employee’s department.
- Assessed exposures (i.e., blood borne exposure) and insuring appropriate evaluation and follow-up is completed per OSHA, CDC guidelines and MGL protocol.
Education
Registered Medical Assistant - Medical
American Medical Technologist
03-2017
High School Diploma -
St. Clair High School
Saint Clair, MI06-2007
Medical
RESA Tech Center
Marysville06-2007
Skills
- Medical Terminology
- HIPAA Compliance
- Infection control procedures
- Clinical Documentation
- Immunization Administration
- Inventory Management
- Medical Equipment Operation
- Medication Administration
- Patient Assessments
Timeline
Registered Medical Assistant
Owosso Medical Associates
10.2023 - Current
Registered Medical Assistant
Sparrow Hospital
03.2023 - 10.2023
R.M.A for Employee Health Services
McLaren Port Huron Hospital
08.2021 - 02.2023
Registered Medical Assistant - Medical
American Medical Technologist
High School Diploma -
St. Clair High School
Medical
RESA Tech Center
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