Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jessica Caba

Spring Hill,FL

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

25
25
years of professional experience
1
1
Certification

Work History

AP Accountant

True Core Behavioral
Tampa, FL
11.2023 - 05.2025
  • Managed AP vendor invoices for 53 accounts, ensuring accurate GL account coding in NetSuite.
  • Reviewed and reconciled vendor statements against AP master records, resolving discrepancies promptly.
  • Tracked utilities bill log for 22 accounts to ensure timely payments across facilities.
  • Audited medical invoices from physicians to confirm accuracy and compliance.
  • Monitored budget utilization processes to promote effective resource allocation.

Optical/Retail General Manager

Capstone Eye Care
Odessa, FL
07.2022 - 11.2023
  • Analyzed financial data to recommend strategies for boosting retail profitability.
  • Supervised daily operations, including staff scheduling, inventory management, and customer service.
  • Developed community partnerships to secure sponsorships, increasing patient count.
  • Led strategic co-planning initiatives with Doctor of Optometry business partners.
  • Pursued exceptional customer service to achieve five-star Google ratings.
  • Performed data entry in computerized systems for tracking patient encounters and charges billed.

Senior Operations Manager

Hertz
Tampa, FL
04.2022 - 07.2022
  • Spearheaded implementation of short-term and long-term strategies to achieve business objectives and profitability goals.
  • Implemented effective quality assurance practices to enhance customer experiences.
  • Addressed and resolved customer service issues to maintain satisfaction and loyalty.
  • Reviewed daily financial reports and reconciled accounts for accuracy and currency.
  • Hired, coached, and mentored a team of 40 sales agents to improve performance.

Regional Manager

Sunglass Hut - Luxottica
South Jersey, NJ
07.2019 - 07.2020
  • Evaluated regional management structure, implementing changes to enhance productivity and revenue.
  • Hired six managers, providing training to new talent to drive performance improvements.
  • Educated team on SGH culture, fostering exceptional customer service through SGHE initiatives.
  • Set high expectations for team members, coaching on contributions to overall company success.

Store Director/ Center Director

Sunglass Hut - Luxottica
Elizabeth, NJ
07.2000 - 07.2019
  • Trained and developed staff to offer a knowledgeable customer service experience.
  • Received "Net Promoter Score" of 92% amongst 22 stores in the region.
  • Ensured principles and operations are executed to company standards.
  • Trained, developed and promoted over 20 associates into managerial roles.

Education

High School Diploma -

Memorial High School
West New York, NJ
05.1997

Skills

  • Strategic planning
  • Leadership development
  • Critical thinking
  • Multi-unit management
  • Adaptability
  • Performance management
  • Accounts payable and invoice reconciliation
  • Budget management
  • NetSuite proficiency
  • Customer Service
  • Customer Retention

Accomplishments

  • Field Leader Development Program/Situational Leadership II Certificate 2019 (5.4% over sales goal)
  • 2019 Best Omni % of Sales Award
  • 2014 Store Director of the Year Award

Certification

  • Florida Notary Service Certificate

Languages

Spanish
Professional

Timeline

AP Accountant

True Core Behavioral
11.2023 - 05.2025

Optical/Retail General Manager

Capstone Eye Care
07.2022 - 11.2023

Senior Operations Manager

Hertz
04.2022 - 07.2022

Regional Manager

Sunglass Hut - Luxottica
07.2019 - 07.2020

Store Director/ Center Director

Sunglass Hut - Luxottica
07.2000 - 07.2019

High School Diploma -

Memorial High School

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